
Bob Moore Kia Northwest
Oklahoma City, OK
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I must be in heaven because I just bought a 2013 Kia Optima Ex! William, my salesman, found exactly what I was looking for (style and price similar to my Saturn), but he found better. First, from my cri Optima Ex! William, my salesman, found exactly what I was looking for (style and price similar to my Saturn), but he found better. First, from my criteria he was able to drive a white Kia under the awning for me to examine in the shade. Then, during the test drive, William explained the various functions on the display. I felt at ease with his patience because I had several questions. Finally, water was offered as I went through the paperwork. From service to sales to finance, everyone was congenial, courteous, and knowledgeable about cars in general. Their humor also lightened what could have been a stressful time. William even gave me a courtesy call to see how I was doing with my Kia after I had brought it home. I am convinced this is a top rated dealership, and I am quite pleased with the performance from my Kia Optima as well as the performance of all responsible parties of the dealership. Carolyn More
This was to be the first car for my daughter. Her 16th birthday is coming up in a few weeks. I had simply mentioned this during our conversations with Ryan (our salesman) that this was going to be her fi birthday is coming up in a few weeks. I had simply mentioned this during our conversations with Ryan (our salesman) that this was going to be her first car and for her 16th birthday. They had to order the car she wanted and they worked diligently to get it in by her birthday. Originally, it was not supposed to be in until 10 days after her birthday. But, they found one and traded with another dealer to get one in early. When we showed up, Ryan had put her name in big letters across the windshield with a "Congratulations" sign and a big red bow. Wow! Over the top and totally unexpected! It added to the already exciting moment. She was thrilled. This was one simple example of the extra effort they put in to making your car buying experience a good one. She could have bought her car at another dealership. Trust me, we looked around. Even as far as Dallas, TX. But, the price and the quality and kindness of the sales and service staff at Bob Moore KIA NW is what made us decide to purchase her car from them. They truly, Cant Be Beat! So if you need a car, look every where else first, because once you go to Bob Moore KIA NW, you will realize the deal you are getting. Both with the price and the extra effort from the salesperson. Dr. Joe More
This place was excellent. John was very friendly and honest about everything. He really knew what he was talking about and was very good about explaining everything. This was my first time buying a car honest about everything. He really knew what he was talking about and was very good about explaining everything. This was my first time buying a car and I couldn't be happier with my car or the service I received. More
Buying your first car your always a little scared because you have no idea what to expect. From a lot of people i know all i heard was negative things about dealerships and how they're pushy and rude. Let me you have no idea what to expect. From a lot of people i know all i heard was negative things about dealerships and how they're pushy and rude. Let me just be the first to say i had THE BEST first experience and would recommend anyone i know to go to Bob Moore Kia Northwest! Every single employee was very friendly and absolutely respectful and nice! Micheal Sourie was the employee that worked with me and helped us with everything and i can honestly say he did everything he could to get me the best deal and made it very comfortable for me on buying my first car! He knew exactly what he was talking about anytime we asked him a question and never once rushed through anything! The financial department was also very helpful in getting me the best deal and working with us! Everyone there worked their hardest on making my first experience great! My overall experince was great and ive already recommended you guys to almost everyone i know! Thank you for making it that much easier and making your customers feel comfortable! I bought a Black 2013 EX Kia Optima and i am totally in love with it! -Brooke More
I have shopped around for a while to find the perfect vehicle. When I first went to the Kia store I knew I had found that and also the best salesman. I never felt pressured to buy but was always treate vehicle. When I first went to the Kia store I knew I had found that and also the best salesman. I never felt pressured to buy but was always treated with respect and friendless. I love my 2013 Kia Sorento!!!! Thank you Kia NW and thank you John Doughty!!! More
On 6/26/12 : Our experience with Kia, Bob Moore on N.W. Expressway was exciting, experiance, with all of your staff and team worked together and we have never experiance out standing team work in buying a Expressway was exciting, experiance, with all of your staff and team worked together and we have never experiance out standing team work in buying a car. No pressure on buying the vehicle question answer taken care of. You have a loyal customer this buy was our second vehicle on a Kia Sedona. Thank you very much Micheal and Rick. Mr. & Mrs. F, Smith More
No hassel and straight forward with the best deal and we looked at several of KIA's competitors. Came back and delt with Kia and bought a 2013 Sorento and we love it. looked at several of KIA's competitors. Came back and delt with Kia and bought a 2013 Sorento and we love it. More
I was able to walk in and get great help immediately, was treated kindly, everyone was knowledgeable, not pressured. Walked out with a new car just a couple hours later. treated kindly, everyone was knowledgeable, not pressured. Walked out with a new car just a couple hours later. More
This dealership had great customer service. I had a USAA quote and they matched it. Friendly people all through the dealership. Would definately recommend this dealership. quote and they matched it. Friendly people all through the dealership. Would definately recommend this dealership. More
This was a wonderful experience from the sales person to This was a wonderful experience from the sales person to the manager and finace operator and well anyone else who I came in contact with who asked if This was a wonderful experience from the sales person to the manager and finace operator and well anyone else who I came in contact with who asked if I needed water or if I had been helped More