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Bob Moore Nissan

Norman, OK

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rated
1,273 Reviews

3901 Journey Pkwy

Norman, OK

73072

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Showing 1,273 reviews

May 09, 2024

El mejor de gracias el servicio de primera gracias Austin gracias arron.el servicio todo limpio.gracias por todo More

by Ssouki37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wall
March 22, 2024

I dropped off my car for a checkup on March 7th, 2024, at 10 am. However, I didn't receive any updates regarding the status of my car. When I called at around 4:30 pm, I was told to ride with a technician th More

by teneshae1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Box, Anthony Cantrell , Matt Price, Aaron Wall
October 25, 2023

Excellent customer service from Bryan! He helped me find the right car and made the deal work! More

by Moretreeze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
June 15, 2022

I’ve been in US for a bit over 16 years now, and was never expecting to get a service near close to the horrible experience this people provided. I was kicked around and passed like a ball for a month. More

by Petkotsolov20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of em were simply horrible , Adrian Cutler, Anthony Cantrell
December 21, 2021

I was treated with with best in class service by Robert, David and Blane. Supper professional and helped get my 2021 Maxima with all the options I wanted at the right price, thank you so much! More

by mazen123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, David and Blane, David Winkowitsch
Dec 21, 2021 -

mazen123 responded

Thank you so much!

January 19, 2021

I came in for a simple oil change. One month and three visits later, my little car sounds like the engine has fallen out. Sad More

by Crystal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bo
October 25, 2020

Great experience up to a point! 10 days after car deal was made I found out dealership had not paid off my trade in to Nissan Motors and this resulted in an additional payment being deducted from my bank More

by dclimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hays
Nov 02, 2020 -

Bob Moore Nissan responded

Hello, We again apologize for this inconvenience in your situation, and want you to know we are still working to fix this on our end. Please reach out directly at 405-217-7031 again so we can speak further and you can receive and update on this process. Respectfully, Scott Hays, General Manager

Nov 02, 2020 -

dclimer responded

Well not to sound too skeptical on this matter, I’ll just say “proof is in the pudding”! When I see the refund “money in hand” then I’ll be inclined to place my trust back into the Bob Moore Auto Group. Regards-DWC

Nov 03, 2020 -

Bob Moore Nissan responded

Hello, We again apologize for this inconvenience in your situation, and want you to know we are still working to fix this on our end. Please reach out directly at 405-217-7031 again so we can speak further and you can receive and update on this process. Respectfully, Scott Hays, General Manager

May 26, 2020

ADRIAN CUTLER IS THE BEST!!! I came in and had a few options, and Adrian LISTENED to me and help me get the perfect car for me and was patient, well educated on all models, featur More

by LKElliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley Guerra, Adrian Cutler
Jun 02, 2020 -

Bob Moore Nissan responded

Wow! Thanks for this awesome review. We truly appreciate your business and are happy our actions showed that. Let us know if there's anything else you need.

May 14, 2020

Great place to take your Nissan !! I Always feel I can trust them to not recommend a service I don’t need. Text reminders are good too. More

by JTBUTLER84
Recommend Dealer
Yes
Employees Worked With
Aaron Wall
May 15, 2020 -

Bob Moore Nissan responded

Thank you for leaving your review! We are happy to hear that you can trust the team.

May 13, 2020

The service team is always awesome! We always appreciate their efforts. We will continue to buy new cars from Bob Moore in Norman due to the service dept. More

by ROGROB2311
Recommend Dealer
Yes
Employees Worked With
Anthony Cantrell , Matt Price, Aaron Wall
May 14, 2020 -

Bob Moore Nissan responded

Thank you for leaving your 5-star review! We are happy to hear that you had an awesome experience with your service team. See you next time!

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