Bob Moore Nissan

Great Experience To be honest, I do not like car dealerships. I find them intimidating and make me very anxious. I do have to say, Bob Moore made my car buying exper To be honest, I do not like car dealerships. I find them intimidating and make me very anxious. I do have to say, Bob Moore made my car buying experience great. Elizabeth Sanchez was awesome, no pressure, allowed me and my husband plenty of time to discuss and overall was very pleasant to work with. Robert Walker was also very efficient and the financing part was exceptional. The only issue I downgraded the rating was for the presentation of my trade in. We knew my trade in car was in excellent condition.. the first offer was low balled to say the least. When we questioned, the answer was "we don't necessarily pay attention to Kelly Blue Book". He then came back with printouts of the value of my car with condition as fair or average. I found this insulting. Nonetheless we got to the price I wanted to pay for new car and I agreed to the trade in value. A few days later I checked your website to see what price and condition you listed my trade in. Interestingly enough, "EXCELLENT CONDITION". Exactly as I knew. This rubbed me the wrong way. Be honest. My car was in excellent condition so please don't try and convince a customer otherwise. Being honest and saying your car is in excellent condition, and we can pay you XXXX. This tactic is why I have my anxiety about car dealerships. I've been a business woman for years and honesty will prove beneficial every time. More

Aaron Wall was GREAT! Aaron Wall provided outstanding customer service! He made sure that we had a ride home and a ride back once our vehicle was finished. I would recomme Aaron Wall provided outstanding customer service! He made sure that we had a ride home and a ride back once our vehicle was finished. I would recommend Aaron Wall to the highest levels! Thank you! More

Average at best Sales people who try to mess you over. And service that can't get their act together. Seriously disappointed in my experience. Parts department peopl Sales people who try to mess you over. And service that can't get their act together. Seriously disappointed in my experience. Parts department people have been great. More

Service Exceeded customer expectations Aaron Wall provided outstanding customer care. He explained how they were going to locate the problem and what the next steps would be. Once diagnosed Aaron Wall provided outstanding customer care. He explained how they were going to locate the problem and what the next steps would be. Once diagnosed he went the extra mile to make sure that my repairs were completed in a timely and cost-efficient manner. I sincerely appreciate the patience he took to explain the specific details and his sense of urgency to get my vehicle back on the road in the shortest time possible. Thank you so much! More

Excellent service He gave us good service on what we were looking for. He helped us on us getting everything to our satisfaction. We are satisfied in every way. He gave us good service on what we were looking for. He helped us on us getting everything to our satisfaction. We are satisfied in every way. More

Great Service The service department kept me informed as to what was being done to my Rouge. I will continue to use Bob Moore dealership. Great job! The service department kept me informed as to what was being done to my Rouge. I will continue to use Bob Moore dealership. Great job! More

PURCHASED A NISSAN FRONTIER THE DEALERSHIP WAS GREAT! Wish our salesman had been more experienced. He was very nice but really new and didn't know about the vehicle. Elizabeth THE DEALERSHIP WAS GREAT! Wish our salesman had been more experienced. He was very nice but really new and didn't know about the vehicle. Elizabeth helped some and she was wonderful. Robert Walker was very nice and helped us a lot. He was very knowledgeable. More

Aaron Wall Great service, Quickly took care of our problem, at a fair price! Will you take a minute and correctly spell the name, Stapleton in your computer Great service, Quickly took care of our problem, at a fair price! Will you take a minute and correctly spell the name, Stapleton in your computer More

Not what I thought it was When I bought the car I added the service warranty and from what I understood all service manitance would be covered. The first 2 times I have used th When I bought the car I added the service warranty and from what I understood all service manitance would be covered. The first 2 times I have used the service, the oil change was free but other parts such as air filters and things from the dent protection plan have not been honored More

Timely and friendly I appreciated how quickly they serviced my vehicle. They were understanding of my sensitive situation. The gentleman that started my service insured I appreciated how quickly they serviced my vehicle. They were understanding of my sensitive situation. The gentleman that started my service insured that I was notified of any issues. More