Bob Moore Subaru

Not impressed. Forgot who I was while in lobby and my name on board behind him, and only outback in shop that day. They reported that they washed and vacuumed the c Forgot who I was while in lobby and my name on board behind him, and only outback in shop that day. They reported that they washed and vacuumed the car but didn't. More

It was very straight forward. Was very good helpful and assuring. I have been trying to let others work on my car as it is not to easy to do anymore. Was very good helpful and assuring. I have been trying to let others work on my car as it is not to easy to do anymore. More

Regular 6-month check up They did by 6 month check up and oil change. They did a wonderful job and I was very pleased with everything. They were helpful and answered all of They did by 6 month check up and oil change. They did a wonderful job and I was very pleased with everything. They were helpful and answered all of my questions. More

Routine Service at Subaru An easy experience resulting in fast and efficient service. Mark Wainner negotiated the issues of my visit with skill and pleasantness. Waiting was ea An easy experience resulting in fast and efficient service. Mark Wainner negotiated the issues of my visit with skill and pleasantness. Waiting was easy with no need for travel to and from home. More

Professional I made a routine service appt. (Mark sent reminder texts, so helpful) and I was in and out. That simple. I did however have an issue with my Bluetooth I made a routine service appt. (Mark sent reminder texts, so helpful) and I was in and out. That simple. I did however have an issue with my Bluetooth and it was the end of the day---SATURDAY. I was told they were on a tight schedule and might be unable to resolve the issue. But, the SWEETEST lady overheard me talking to the man in the service dept. and she came to my rescue. In like 5 min. she paired my new phone, my boyfriend's phone and downloaded my contact list, etc... THANK YOU GRETCHEN!!! YOU ROCK!!! YOU GET 10 STARS********** More

A good deal? Purchased a low mileage outback for an internet price. No haggling allowed and 2 weeks later we are still waiting for our title to arrive. Purchased a low mileage outback for an internet price. No haggling allowed and 2 weeks later we are still waiting for our title to arrive. More

Top quality Subaru customer service Everyone here is obviously skilled and very knowledgeable about their respective roles in the dealership. What sets them apart from other businesses i Everyone here is obviously skilled and very knowledgeable about their respective roles in the dealership. What sets them apart from other businesses is their unfailing courtesy, attention to detail and superior friendly customer service. More

Very Satisfied I received prompt attention to my issue. Always greeted with a smile. Service Department Had to order part but all went well. Thank You..! S I received prompt attention to my issue. Always greeted with a smile. Service Department Had to order part but all went well. Thank You..! Satisfied Customer. More

As service should be Yan has been very attentive to our concerns, this visit was for routine maintenance but he went out of his way to ensure the work we needed was comple Yan has been very attentive to our concerns, this visit was for routine maintenance but he went out of his way to ensure the work we needed was completed and sent me a text as soon as our Outback was ready. He even made it a point to check on the condition of my car with me before I left the service area. As I drove off the lot I noticed Yan had the vehicle cleaned inside and out! This is why we will only deal with Yan for all our service needs. More

Excellent Dealership Everyone is friendly and helpful from the salesman to the finance person. One person not listed on your ratings is Gretchen Van Gorder, Delivery Spec Everyone is friendly and helpful from the salesman to the finance person. One person not listed on your ratings is Gretchen Van Gorder, Delivery Specialist. Gretchen does an outstanding job of explaining the details of the more difficult details of vehicle features. She does her job in a very knowledgeable and yet very understandable fashion - She is an excellent representative of the dealership! More