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Bob Penkhus Mazda at Powers

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.4
1,198 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
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7455 Test Drive

Colorado Springs, CO

80923

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Showing 1,198 reviews

April 18, 2023

Every time I go to the service department they are always welcoming and always look out for me and my vehicle.Franco is an awesome worker and everybody that works there I cannot complain or say anything bad. More

by Mayrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevan Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Youngers
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Chavez, Joey Culbertson, Robert Harnouss
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Apr 19, 2023 -

Bob Penkhus Mazda at Powers responded

Mayrim, thank you for your kind words about Franco and the rest of our team! We appreciate your support and business!

April 18, 2023

Got an appointment pretty quick and it was handled well. Just an oil change so no real problem but tget also did not get pushed for anything extra. More

by R.BROCKMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
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Apr 19, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5-star review!

April 17, 2023

Accountable and professional . Akways taken care of in a timely and professional matter. Great attentive staff. More

by WINGATTO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevan Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Hollihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Youngers
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Chavez, Robert Harnouss
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Apr 17, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate the 5-star review! Thank you for trusting us with your service needs!

April 17, 2023

Service department is excellent. Sales experience needs to be more transparent on pricing. Also too long to complete paperwork. More

by FKMANRIQUE4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
LeRoy Beltz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Padilla
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Apr 17, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

Apr 17, 2023 -

FKMANRIQUE4 responded

Good talking with you today Will. Next time I buy a Mazda I will work the details out with you first.

April 16, 2023

My service agent—can’t remember his name—was very courteous and professional. He kept me up to date on the progress of my service visit. More

by DEB.BROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Bob Penkhus Mazda at Powers responded

Deb, thank you for the 5-star review! We're so glad you had a great experience with Franco and the rest of the team!

April 10, 2023

They were very thorough did a great job on my truck and they made sure we knew what they were doing More

by Cdbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Chavez, Joey Culbertson
Report | Print
Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your Ram! We appreciate your business, and we're happy to hear you had a great experience.

April 10, 2023

The workers were friendly and helpful! They found some hidden mechanical issues after a thorough inspection and they repaired my car efficiently and effectively. More

by ATHOMSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

It's our pleasure! Thank you for trusting us with your Mazda. We appreciate you!

April 10, 2023

Darren is an amazing guy definitely recommend him to people. He was great to work with More

by Jensen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Hollihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Youngers
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Ager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny is an amazing parts person.., Joey Culbertson, Krystal Padilla
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Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

We're so thrilled to hear you enjoyed your visit with Darren and the rest of our team! Thank you for the review!

April 08, 2023

Great sales team. Thanks Michael, Nadia and LeRoy! Very friendly and professional. You can tell the customer comes first with them. More

by ALPINE08
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeRoy Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadia Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Acuna
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Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

At Bob Penkhus, the customer always comes first, and we are so glad to hear that Michael, Nadia, and LeRoy proved that true for you. Thank you for trusting us with your Mazda!

April 07, 2023

Worked with Zack at Mazda dealership on a new CX-9. He worked hard at getting me the best deal, and he did! Very impressed with him as a Salesman. Pleasant, professional and customer focused. Will de More

by kstiffarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackaree Cooper
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Apr 14, 2023 -

Bob Penkhus Mazda at Powers responded

We are thrilled to hear that you had a wonderful visit with Zackaree, and that he was able to get you behind the wheels of a new Mazda. Thank you for your business. We appreciate you!

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