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Bob Penkhus Mazda at Powers

Colorado Springs, CO

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1,198 Reviews
Bob Penkhus Mazda at Powers is your trusted, family-owned Mazda dealership proudly serving Northern Colorado Springs, Parker, Monument, and surrounding areas since 1951. We feature an extensive selection of new Mazda crossovers, SUVs, and cars, with a focus on premium style, performance, and our newest electrified models. Explore our high-quality pre-owned and Certified Pre-Owned Mazda inventory. Our award-winning team provides comprehensive maintenance, repairs, and genuine Mazda Parts in our state-of-the-art service center. Count on us for a transparent, seamless car-buying experience and dedicated service for your Mazda vehicle.
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7455 Test Drive

Colorado Springs, CO

80923

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Showing 1,198 reviews

March 08, 2023

Initially took my car because of a check engine light and they replaced a part and sent me on my way. 2 days later my light came back on and I took it back. They then said that another part needed replacing More

by hannahshea23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Culbertson
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Mar 10, 2023 -

Bob Penkhus Mazda at Powers responded

Dear Hannah, Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

March 08, 2023

Ramsey was very thorough, really down to earth no pressure human. Had to haggle with Manager to up trade in $$$$$$ as was low-balled at first. 4 try’s & we came to agree. Everybody was very friendly More

by GARLICS-NOVAE.0U
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeRoy Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Abed
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Mar 10, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your car trade in! We're happy to hear you enjoyed your time with Ramsey and that you were able to leave with a new Mazda!

March 07, 2023

2.5 hours for a oil change, they did not give me a receipt, paper and plastic was left in my car when they were done and gave me the keys to leave. No windshield sticker to let me know when my next oi More

by vigilbball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

March 06, 2023

Ease of scheduling appointment. Appreciate video document of service inspection. Stayed on schedule in returning vehicle at agreed upon time. More

by RICHDPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the valued feedback! We're happy to hear you found the scheduling to be easy and that you enjoyed the video of the service inspection to be helpful!

March 01, 2023

They always get the work done quickly and I always have a great experience with this Mazda service center. More

by LButler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
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Mar 03, 2023 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to leave a review! We're happy to know that you had another great experience trusting us with your Mazda!

March 01, 2023

Service area and waiting area are always clean and tidy. All service personnel are very friendly and go above and beyond to help. Such a pleasant experience compared to other dealerships. Joey took great ca More

by BLIGHTYNATIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Mar 03, 2023 -

Bob Penkhus Mazda at Powers responded

We're so happy to hear that you had a pleasant visit with us! Thank you for the review!

February 27, 2023

Joey was very helpful, he is always very upfront with recommendations and how much they will cost. More

by MICKEYSTYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Report | Print
Feb 27, 2023 -

Bob Penkhus Mazda at Powers responded

Mickey, thank you for the kind words about Joey and for trusting us with your Mazda service needs!

February 25, 2023

Dealership experience was great. Low pressure, easy process and very accommodating for the most part as I took a few months to make my final purchase decision. More

by ERICRKNUDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LeRoy Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Chavez
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Feb 27, 2023 -

Bob Penkhus Mazda at Powers responded

Eric, thank you so much for shopping with us for your recent car purchase. We are glad you had a low-pressure and enjoyable experience! 

February 23, 2023

As always I appreciate the quick efficient service this location provides me every time I need my car serviced! More

by Jelecash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Youngers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Feb 24, 2023 -

Bob Penkhus Mazda at Powers responded

We're happy to hear that you enjoyed your service with us again! Thank you so much for your kind words!

February 22, 2023

Excellent service as always. A friendly and professional staff whom also provided a detailed video walkthrough of the vehicle’s inspection. More

by CAMACMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Report | Print
Feb 22, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for the 5-star review! We are glad you had another great visit with our service team and that the vehicle inspection videos are helpful!

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