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Bob Penkhus Mazda at Powers

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.4
1,198 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
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7455 Test Drive

Colorado Springs, CO

80923

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Showing 1,198 reviews

August 22, 2022

Great service - kept me in the loop! Appreciated my service tech - would not take my sons Mazda anywhere else More

by Spalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
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Aug 23, 2022 -

Spalmer responded

Great service!

August 21, 2022

This dealer does not comply with the promised delivery time of the car. If you decide to leave the car there, you get down to the end of the list and people who are waiting, get preferencial care. More

by J0RAUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Leonard
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Bob Penkhus Mazda at Powers responded

As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

August 20, 2022

Padilla at Bob Penkhaus Colorado Springs North Powers did an AMAZING job with me on my CX-5 Buying Journey. She showed me all of the available options, explained the process, and escorted me on my test More

by YERDARK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Padilla
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Aug 22, 2022 -

Bob Penkhus Mazda at Powers responded

Congratulations on your brand new CX-5. Thank you for giving us the opportunity to help you with your car shopping needs. We will be sure to let Krystal know she did a good job. Come see us again for any other car needs.

August 19, 2022

Got car in right away. Nice inspection video and very informative. Great drink and snack area for the waiters. I’m on my 7th Mazda thanks 😊 More

by CNDCURRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Report | Print
Aug 22, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you very much for trusting us with your car needs. Happy that our staff has been able to earn your trust over the last several years. See you at the next appointment.

August 18, 2022

I was treated wonderfully and highly recommend Bob Penkhus Mazda at Powers. Great memory! Plus I love my vehicle. It’s a pleasure to drive. More

by JOANBOUDREAU74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Hunt
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Aug 22, 2022 -

Bob Penkhus Mazda at Powers responded

Joan thank you for the 5 star review and recommendation. See you at the next visit.

August 18, 2022

I could not get my car into your motor city location so called to get into north side location and was scheduled immediately. The service was top notch. Great experience! More

by JOELPROFFITT1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

Bob Penkhus Mazda at Powers responded

Joel thank you for the coming to see us. We are pleased that our staff could accommodate you and your car serviced. Come see us again soon.

August 17, 2022

Bob Penkhus values his customers! The Service Dept provides easy online appointment scheduling, the advisors are very helpful and friendly, and service is outstanding. More

by ASHBYELMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
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Aug 22, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you very much for writing a review about your experience. We are honored by your kind words, and will be sure to let the staff know they did a great job. See you at the next visit.

August 11, 2022

Joey is an honest and knowledgeable Service Tech. Personal and professional. Will definitely be returning! More

by SETHDBAUN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
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Aug 15, 2022 -

Bob Penkhus Mazda at Powers responded

Seth thank you for the kind words. We will be sure to let Joey know he is doing a great job. Come see us again soon.

August 11, 2022

Joey was very friendly and my car was completed in a short amount of time. The car was clean and is performing well. More

by LORRILORRIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Culbertson
Report | Print
Aug 15, 2022 -

Bob Penkhus Mazda at Powers responded

We appreciate you taking the time to write about your experience with us.

August 09, 2022

Excellent customer service and work quality. The difference in price between a jiffy lube-type place and BP is well worth the difference in service level. Thanks! More

by R0BERT.GINNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Culbertson
Report | Print
Aug 15, 2022 -

Bob Penkhus Mazda at Powers responded

Robert thank you for the review.

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