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Bob Penkhus Mazda at Powers

Colorado Springs, CO

4.6
1,194 Reviews
Call Dealership (719) 785-9666
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7455 Test Drive

Colorado Springs, CO

80923

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1,194 Reviews of Bob Penkhus Mazda at Powers

December 09, 2023

5 Great visit Grrrrrrreat It was great visit and I had great service for that great visit. I enjoyed the great visit More

by ACHAND82690
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

We're so glad to hear you had a great visit! Hope to see you again soon!

Helpful
December 09, 2023

Above and beyond great customer service. Always provides rental when repairs take longer than expected. More

by TPPEAVEY
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for the five-star review! We appreciate the business, and we look forward to serving you again in the future!

Helpful
December 09, 2023

Excellent. They helped get me into a new car with a better monthly payment. They made sure I was connected to the MyMazda app. The remote start was set up befor More

by PG63
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your new car purchase! It was an honor to serve you, and please don't hesitate to reach out if we can assist you further.

Helpful
December 09, 2023

They are always pleasant when I come in and prompt to get me on my way. All the work has been quality since I purchased my car. Seth also refunded me after they accidentally charged me, which was appreciated More

by Dylancwest3
Recommend Dealer
Yes
Employees Worked With
Seth Confer, Seth Confer
Report | Print
Dec 11, 2023 -

Bob Penkhus Mazda at Powers responded

Dylan, we appreciate the review! Thank you for trusting us with your Mazda, and we hope to see you again soon!

Helpful
December 08, 2023

very Bad customer service Sage Surat He does Not how to listen to the customers needs but pushes for other thing and try to sell theam what they dont want ive long time standing with Mazda My first time iv More

by catmustangdog4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sage Surat, Sage Surat, Chris Herr
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for taking the time to provide us with your valued review. We regard our customers highly and truly appreciate your evaluations. On behalf of the Sales Team here at Bob Penkhus Powers, I sincerely apologize that you had a less-than-excellent experience. We have high standards for ourselves and are truly sorry to hear that that standard was not met during your time at Bob Penkhus. Your business is important to us, and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience. I can be reached at 719-785-9666. Again, we apologize that our service did not satisfy your expectations. I look forward to speaking with you and working towards a resolution. Thank you for being our customer and for your valuable time. I hope to hear from you soon. Respectfully, William Chavez Sales Manager 719-785-9666

Helpful
December 07, 2023

Amazing experience- Leroy was so great to work with- we love Leroy! The whole team worked so hard to make the deal successful and I don't feel like I deserved the deal I was given- heartfelt thank you to L More

by RASEEMAN
Recommend Dealer
Yes
Employees Worked With
LeRoy Beltz, LeRoy Beltz
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

We're so happy to hear you enjoyed your purchase with Leroy and AJ! Thank you for shopping with us, and we hope you enjoy your new Mazda!

Helpful
December 07, 2023

Was really efficient with time, and explained all my answers. He was also really personable and made me feel welcomed. More

by christopherlindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Darren Keller
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you, Christopher! We are elated to hear you had a 5-star experience with our service department. We hope to see you in the future!

Helpful
December 07, 2023

Excelenet costumer services my car will be on time any time if I have questions the services department are available More

by ADRIX-77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for trusting us with your vehicle service, and we appreciate the 5-star review!

Helpful
December 07, 2023

Franco was great kept me up to date with the whole process of my vehicle getting worked on More

by Necahual13
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 08, 2023 -

Bob Penkhus Mazda at Powers responded

Thanks for trusting us with your Mazda! We're so glad you enjoyed your time with Franco! We hope to see you again soon.

Helpful
December 06, 2023

Easy to schedule an appointment, accommodating with transportation needs, excellent customer service. Knowledgeable and responsive More

by MCCALLM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Franco Leonard
Report | Print
Dec 06, 2023 -

Bob Penkhus Mazda at Powers responded

Thank you for allowing us to service your Mazda! We hope to see you again in the future.

Helpful
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