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Bob Penkhus Mazda at Powers
Colorado Springs, CO
1,198 Reviews
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1,198 Reviews of Bob Penkhus Mazda at Powers
September 16, 2022
LeRoy made the experience more pleasant than most salesmen. Very lengthy process for a cash sale. I guess there is no way around that. We are happy with the purchase and ALL of the staff involved. salesmen. Very lengthy process for a cash sale. I guess there is no way around that. We are happy with the purchase and ALL of the staff involved. More
by kathy.ehrhart34
Employees Worked With
LeRoy Beltz
Verified CustomerSeptember 13, 2022
It is close to my home. All of the staff were super friendly and professional. Scheduling my appointment was a breeze and date of service was quicker than I expected. I real All of the staff were super friendly and professional. Scheduling my appointment was a breeze and date of service was quicker than I expected. I really appreciated the video they sent me showing my brake issue and suggested repair solutions plus other observations both good and bad at no charge! The service manager I had (Joey) once before even got my car 90 warranty to reimburse me for the repair without any hassle within an hour after I asked him for assistance. Excellent service from start to finish. Will recommend them to anyone for any make of vehicle they need service or repair work performed. More
by Retired AF
Employees Worked With
Joey Culbertson
September 12, 2022
Awful Customer Service! Talk to any one other than "Service Consultant" Franco Leonard, go seek a manager immediately for any service issues; will attempt to push you out th Talk to any one other than "Service Consultant" Franco Leonard, go seek a manager immediately for any service issues; will attempt to push you out the door. Rude and unprofessional! My wife just bought a brand new 2023 Mazda CX50 from the Motor City Dealership one week ago. When driving at higher speeds we noticed a lot of noise coming from the sun/moon roof. We called and scheduled an appointment at the "NORTH" dealership believing it was a possibly a seal issue. Received a phone call from Consultant Franco Leonard with him "believing" that it came from the roof racks installed on top. When asking him if they took them off and test drove it to make sure and confirm that this was the issue; he stated; "No we haven't taken it out again because we believe that is the issue, and we will charge you to remove the racks". When questioning him how he can be so sure without removing the racks and driving the vehicle again. He snapped and said "I guarantee this is the issue" and handed us the paperwork for the vehicle. Mr Leonard and this dealership do not care about the customers, the costumer's concerns or their vehicles and are more concerned with numbers and how many vehicles they can push through service. Awful first impression, we will not be back or deal with Mr. Leonard. More
by djsims45
Employees Worked With
Franco Leonard
September 12, 2022
Got sold a faulty car with a recall on the engine, was helped once in the past and with the issue reoccurring in less than 2 years after my purchase they refuse to assist me without paying for practically helped once in the past and with the issue reoccurring in less than 2 years after my purchase they refuse to assist me without paying for practically a brand new car again More
by KIONDRARIDEOUT
Employees Worked With
Joey Culbertson
September 10, 2022
LeRoy & AJ were fantastic in my first time buyer car experience. I am very happy with how much they helped me. I will never go anywhere else here on out. experience. I am very happy with how much they helped me. I will never go anywhere else here on out. More
by Abby Waller
Employees Worked With
AJ Ager, LeRoy Beltz
