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Bob Penkhus Mazda at Powers

Colorado Springs, CO

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1,198 Reviews

7455 Test Drive

Colorado Springs, CO

80923

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1,198 Reviews of Bob Penkhus Mazda at Powers

September 05, 2022

Dealership was very easy to do business with, and friendly staff all the way around. More

by JENPATTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Boothe, JD Hunt
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Jen thank you for 5 star review.

September 04, 2022

Everyone there was very nice and helpful. They were very patient with me and encouraging. Friendly atmosphere. More

by sondra3445
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Semyck, Mike Wahl, Joey Culbertson
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Sondra thank you for coming to see for your car needs.

September 02, 2022

Specific to my needs as a customer, Franco did an amazing job. Truly excellent service. More

by LONGSND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the feedback. We will be sure to let Franco know he did a great job.

September 01, 2022

Great service. Timely and efficient!! I always feel my car is in good hands. And I enjoyed the “loaner.” More

by NBILLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review.

September 01, 2022

I love this dealership and Franco is one of the best! !! He has gone out of his way on more then one occasion to help me out. I so appreciate his kindness and am a loyal customer because of him and the More

by pattipixler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard, Joey Culbertson
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Patti thank you for trusting us with your car needs. So pleased to hear Franco could make this a great experience.

September 01, 2022

Mazda's brand symbol are wings that stands for both "Growth" and "Improvement", and something Bob Penkhus has mastered and specialized in since their early inception in 1951. I, myself, have had the pr More

by 479chandler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Chavez, LeRoy Beltz
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Chandler thank you very much for the kind words and trusting us with your car shopping needs. Congratulations on your new MX-5, a classic vehicle. We strive to provide the best service in town and are pleased we could accomplish that with your visit. Enjoy the new ride and we look forward to your next visit.

August 31, 2022

Fantastic service and great group of staff to work with felt valued and treated extremely well! More

by Eschmidtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Robley, AJ Ager
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the review. See you at the next appointment.

August 30, 2022

Excellent service department! Franco is the best! He always makes sure my vehicle has the proper maintenance! More

by JMBMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Leonard
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the kind words.

August 30, 2022

Will not be back. Lousy service. After service the check engine light is on WHY? More

by psechler75@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Repairman
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for informing us of your situation. As our valued customer, we truly appreciate your feedback. On behalf of the Service Team here at Bob Penkhus Powers we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-785-9615 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Keith Youngers Service Manager 719-785-9615

August 30, 2022

The service dept was ready for me at my appointment time. Although just routine maintenance, they were efficient and thorough. Franco, my service manager, was friendly and excellent. More

by teledan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't recall her name but the lady who first greated me in the service dept was friendly and excellent., Franco Leonard, Joey Culbertson
Sep 06, 2022 -

Bob Penkhus Mazda at Powers responded

Thank you for the 5 star review. We appreciate you giving Franco a shout out. Come see us again for any other car needs.

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