Bob Penkhus Mazda at Powers

I had a bad experience at Mazda in motor city so I called Franco at the Powers location and he got me in that following Monday to resolve a service bulletin issue on my vehicle. Franco listened to my concern Franco at the Powers location and he got me in that following Monday to resolve a service bulletin issue on my vehicle. Franco listened to my concerns and addressed them. I also received a vehicle inspection that included a video of my engine and under my vehicle. I was impressed with the inspection process. I would recommend Mazda at Powers and Franco. More

The experience was fast and efficient I wasn't expecting to be able to pick my car up same day but with Darren I was able to!! to be able to pick my car up same day but with Darren I was able to!! More

Oil change, tire rotation Good experience with the service. Was almost charged for my tire rotation, but it was quickly corrected. Now I need to check my Mazda's last invoice to see if my husband was service. Was almost charged for my tire rotation, but it was quickly corrected. Now I need to check my Mazda's last invoice to see if my husband was charged. We purposely bought our tires there for free tire rotation More

Great customer service. Reasonable wait time. Appreciation for the electronic records and service management with it. Reasonable wait time. Appreciation for the electronic records and service management with it. More

Franco is very helpful and takes the time to help you understand your vehicle. He listens and respects everyone. Highly recommend! understand your vehicle. He listens and respects everyone. Highly recommend! More

Darren was warm, receptive, answered all my questions and made my CX-5's service experience wonderful! made my CX-5's service experience wonderful! More

Great service, videos showed what was being done to the car and summarized the overall performance of the car very well. car and summarized the overall performance of the car very well. More

I was not disappointed with my appointment. I waited for my vehicle having scheduled the first appointment of the day. I was in and out very quickly. Overall a pleasant experience. I waited for my vehicle having scheduled the first appointment of the day. I was in and out very quickly. Overall a pleasant experience. More

Darren was awesome and got both my vehicles done in a timely manner Darren kept us informed throughout the process which was awesome timely manner Darren kept us informed throughout the process which was awesome More

We bought our used Ford Explorer Sport from LeRoy and we enjoyed the process from start to finish. He made everything very easy and was straightforward about the entire process. We were a little bummed th enjoyed the process from start to finish. He made everything very easy and was straightforward about the entire process. We were a little bummed that our car didn't come with a spare key fob, so LeRoy split the cost of a new key fob with us! We later brought the car back for a couple of service items and Victoria was super helpful and went above and beyond to get us taken care of. She got us into a loaner car and coordinated the service along with the tire patch and windshield replacement in the same visit. We just dropped the car off, and she took care of everything for us. I couldn't have been easier. We will definitely be coming back for any future purchases! More