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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
Verified Customer
September 02, 2023
Ja’lyn, Marvin, and Meg were awesome, patient, helpful, and straightforward. Couldn’t have asked for a better car buying experience. and straightforward. Couldn’t have asked for a better car buying experience. More
by Jayhale
August 31, 2023
Service person was amazing the service technician did a amazing job the Volvo is purring like a happy xxxxx amazing job the Volvo is purring like a happy xxxxx More
by JEREMG03
Employees Worked With
August 31, 2023
I was treated with courtesy & I really appreciate that my concerns were addressed. Andrew made sure my vehicle was hand washed! concerns were addressed. Andrew made sure my vehicle was hand washed! More
by Sherry
Employees Worked With
August 31, 2023
my most recent service was for a Volvo recall on my car for excessive oil consumption and the 80K mile service. Chris Sherban's management of everything necessary for the repair and service of my car was e for excessive oil consumption and the 80K mile service. Chris Sherban's management of everything necessary for the repair and service of my car was excellent. I am more than pleased with Penkhus and their technicians. I highly recommend Penkhus to anyone who wants top-level service for their vehicle! More
by wmporter800
Employees Worked With
Other Employees :
Caitlin, Maddy, E. Conrad, Sean Heuertz, Chris Sherban
August 26, 2023
Every one I dealt with was very friendly, knowledgeable, and professional. I can not wait to get my car serviced here again and professional. I can not wait to get my car serviced here again More
by Mytchholcomb
August 26, 2023
I enjoy dealing with Brian at Penkhus because I always get reliable, good service on my beloved Jetta Diesel. Brian is always helpful, friendly and professional. He answers questions and the phone promptl get reliable, good service on my beloved Jetta Diesel. Brian is always helpful, friendly and professional. He answers questions and the phone promptly. I have never been disappointed in many years of bringing in my car for service. More
by AWISHARD
Employees Worked With
Brian Dorcey
August 25, 2023
I can always rely on the Bob Penkhus service department for fast, efficient, reliable service. for fast, efficient, reliable service. More
by ROXNBUD
Employees Worked With
