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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
June 20, 2019
Efficient Service was rendered in a timely manner. Thank you for providing me with a service car. My 20,000 miles service was completed as well . Service was rendered in a timely manner. Thank you for providing me with a service car. My 20,000 miles service was completed as well . More
by DJAKES69
Verified CustomerEmployees Worked With
Chris Sherban
June 20, 2019
Accommodating Service I appreciate the service that I received. It was really quick. And Heidi was very accommodating, I had to leave , and she left my paper work with the I appreciate the service that I received. It was really quick. And Heidi was very accommodating, I had to leave , and she left my paper work with the sales department. More
by jerjuanj
Employees Worked With
Haleigh Vance
June 20, 2019
Met Expectations! Dan at Bob Penkus is the type of service person we hope for when we take our vehicles in for Services. He was a consummate professional. My wife was e Dan at Bob Penkus is the type of service person we hope for when we take our vehicles in for Services. He was a consummate professional. My wife was especially impressed with the final report of services rendered. We look forward to our next se call! More
by CommMan2000
Employees Worked With
Dan Prange, Tina Martin
June 20, 2019
Very helpful From the scheduler that set up the appt to the text reminders to Dan the service coordinator, they all worked as a team and kept me informed of the de From the scheduler that set up the appt to the text reminders to Dan the service coordinator, they all worked as a team and kept me informed of the details of the tune up. More
by Vicki
Employees Worked With
Dan Prange
June 19, 2019
Nice and easy Everything was smooth. Loaner was available and work was completed by the time we requested. I usually don’t like going to dealerships. This may chang Everything was smooth. Loaner was available and work was completed by the time we requested. I usually don’t like going to dealerships. This may change my mind More
by Giff47
Employees Worked With
Marc Skinner
June 19, 2019
Good work Been having my VW R32 serviced at Bob Penkhus-Motor City for 10 years. Never been disappointed. Always meet my expectations the first time. Thanks Been having my VW R32 serviced at Bob Penkhus-Motor City for 10 years. Never been disappointed. Always meet my expectations the first time. Thanks More
by Steve Parsons
Employees Worked With
Other Employees :
Chris Sherban, Dan Prange, Fabian Vigil, Haleigh Vance, Jason Vollin, Joey Culbertson, Joe Ralph, Marc Skinner, Tina Martin
June 18, 2019
Mazda CX-5 Had 40 mile service and oil change service. Great customer service from Joey. He was very friendly and helpful. The only downside is it was costly for Had 40 mile service and oil change service. Great customer service from Joey. He was very friendly and helpful. The only downside is it was costly for all needed/recommended maintenance. More
by KYLE.J.HALL
Employees Worked With
Joey Culbertson
June 18, 2019
Great Customer Service Chris made the pricing and services very transparent. I did not hesitate to leave my car with this service center. When my car was returned it was cle Chris made the pricing and services very transparent. I did not hesitate to leave my car with this service center. When my car was returned it was clean and well taken care of. Everyone at the service center was courteous and made sure I understood what was going on with my car More
by CSERGEANT13
Employees Worked With
Chris Sherban
June 18, 2019
2019 used car purchase Purchased a used Kia Sorento here. We love the car and the purchase process was pretty smooth. We live far away from the dealer and really from any ca Purchased a used Kia Sorento here. We love the car and the purchase process was pretty smooth. We live far away from the dealer and really from any car dealer and it took some convincing to have them hold the car for us, they were initially very reluctant to negotiate pricing or hold the car for longer than 24 hours for us. More
by MCWELLSFLC
June 17, 2019
Great service, minimal waiting time. Employee readjusted the side mirrors and the rear view mirror along with my drivers seat. These are challenging to get to my preferred settings, would Employee readjusted the side mirrors and the rear view mirror along with my drivers seat. These are challenging to get to my preferred settings, would appreciate it if next time they would be more considerate of this. More
by DONNA.RUTTER5
Employees Worked With
Joey Culbertson
