Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,366 reviews
June 06, 2019
Excellent, personal, and patientm Mike was very helpful and answered many many questions, he arranged a number of test drives for us. This was the key to feeling comfortable with our d Mike was very helpful and answered many many questions, he arranged a number of test drives for us. This was the key to feeling comfortable with our decision to lease our Passat. He is a seasoned veteran and a great asset to Penkus Motors. In fact I don’t believe we would have leased our new car if it hadn’t been for Mikes professionalism More
by Gary “Bubba”
June 06, 2019
Install accessories on new car Purchased a new Jetta and wanted a mirror with Home Link. Ben Gallentine ordered the mirror when I purchased my car and Stacey in service arranged for Purchased a new Jetta and wanted a mirror with Home Link. Ben Gallentine ordered the mirror when I purchased my car and Stacey in service arranged for installation when it came in. Stacey called and set up an appointment for me.Fut my car in and had the mirror installed and a few minor scratches buffed out. The car looks great and I love the mirror and service I received More
by Lovegermancars
Verified CustomerEmployees Worked With
Stacey in service is great!, Ben Gallentine
June 05, 2019
Maintenance and repair Mark was friendly and thorough. He contacted me quickly with an estimate. The Work completed in timely manner. I appreciated having a clean car. Parts Mark was friendly and thorough. He contacted me quickly with an estimate. The Work completed in timely manner. I appreciated having a clean car. Parts department was also friendly and helpful. More
by kathyseidman
Employees Worked With
Joey Culbertson, Marc Skinner
June 05, 2019
Service Advisor Haleigh is awesome! I had low tire issues over the weekend. Haleigh got me in without an appointment and resolved the issues quickly. They are very respectful, knowledgea I had low tire issues over the weekend. Haleigh got me in without an appointment and resolved the issues quickly. They are very respectful, knowledgeable and professional. More
by PG63
Employees Worked With
Haleigh Vance, Jason Vollin
June 05, 2019
Dealing with a leased car Didn't feel like the dealership offered anything to keep my business. Options for when my lease was up were not straight and clear and didn't find all Didn't feel like the dealership offered anything to keep my business. Options for when my lease was up were not straight and clear and didn't find all employees that friendly More
by JEDDMs1!
Employees Worked With
Other Employees :
Not sure the finance guys name, Ben Gallentine
June 05, 2019
Quick and Painless Great job getting my car in and everything was completed on time and to my satisfaction. Fabian was great and handled all my questions handily. Great job getting my car in and everything was completed on time and to my satisfaction. Fabian was great and handled all my questions handily. More
by CRAIG_WESTERFIELD
Employees Worked With
Fabian Vigil
June 05, 2019
Simple oil change and inspection. Car needed an oil change and an inspection. It wouldn't stop nagging us about it. They also threw in a car wash, and it took less than 2 hours. Car needed an oil change and an inspection. It wouldn't stop nagging us about it. They also threw in a car wash, and it took less than 2 hours. More
by TNTJR14
Employees Worked With
Haleigh Vance
June 05, 2019
Easy to get an appointment Thanks for your great customer service. I forward to your response regarding the replacement key and whether or not it was supported by my insurance. Thanks for your great customer service. I forward to your response regarding the replacement key and whether or not it was supported by my insurance. Thank you More
by NADJA.HUNTER
Employees Worked With
James Taylor
June 05, 2019
2019 Jetta SEL Premium I purchased my 2015 Jetta Hybrid from this dealership and whet back to purchase my 2019 Jetta. Ben Gallentine was my salesman for both cars and I wou I purchased my 2015 Jetta Hybrid from this dealership and whet back to purchase my 2019 Jetta. Ben Gallentine was my salesman for both cars and I would highly recommend him. Ben takes the time to make sure to show the vehicles that are equipped with the features I wanted and has excellent knowledge of the products. The car I purchased didn't have one feature that I wanted and Ben made sure to have that item ordered and will be installed on my car tomorrow. I took my 2015 to the dealership for all service and will do the same with my 2019. More
by Lovegermancars
Employees Worked With
Tadd Wells, Ben Gallentine
June 04, 2019
went so smooth Service and up front information was very clear and helpful. all good. would recommend to friends. Also, was happy my car was delivered to my home. T Service and up front information was very clear and helpful. all good. would recommend to friends. Also, was happy my car was delivered to my home. That is a great service. very much appreciated. grateful. More
by sammosher1951
Employees Worked With
