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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
May 19, 2019
Great Truck Very professional place Joe McNulty was very friendly and knowledgeable about our vehicle was upfront and honest about the truck and no pressure sales Very professional place Joe McNulty was very friendly and knowledgeable about our vehicle was upfront and honest about the truck and no pressure sales man just a great place to buy a vehicle More
by Junior
Employees Worked With
William Chavez, Joe McNulty
May 18, 2019
Lease purchase Bryn is knowledgeable, efficient, and most importantly, listens to his customers and provides the most excellent service I've ever received. He's a fa Bryn is knowledgeable, efficient, and most importantly, listens to his customers and provides the most excellent service I've ever received. He's a fantastic person to work with, I'd highly recommend him! More
by Wine Guy
Employees Worked With
May 18, 2019
Fast and easy. Bryn was amazing!! Had a great experience. Would recommend Bob Penkhus to anyone I know. I had a painless experience and felt like I was getting a goo Bryn was amazing!! Had a great experience. Would recommend Bob Penkhus to anyone I know. I had a painless experience and felt like I was getting a good deal throughout the whole experience. More
by Perks123
Employees Worked With
May 18, 2019
Bryn is VW Royalty! Seriously, the best overall car buying experience. I literally ordered my car with Bryn over the phone and pick up was effortless and easy. Bryn Renyo Seriously, the best overall car buying experience. I literally ordered my car with Bryn over the phone and pick up was effortless and easy. Bryn Renyolds knows EVERYTHING about VWs and was straight forward and really nice. I love my new Jetta! More
by DHolub
Employees Worked With
May 18, 2019
Truly Exceptional!! Very helpful to support me with an upcoming road trip by doing a multipoint check on the Volvo. Excellent communication skills and genuine caring for Very helpful to support me with an upcoming road trip by doing a multipoint check on the Volvo. Excellent communication skills and genuine caring for my safety. More
by Mary Frances
Verified CustomerEmployees Worked With
Chris Sherban
May 17, 2019
Airbag recall Joey was extremely friendly and helpful and made sure I knew exactly what was happening. My car was dinner quickly and they even washed it for me! T Joey was extremely friendly and helpful and made sure I knew exactly what was happening. My car was dinner quickly and they even washed it for me! Thanks! More
by THEBAHR_KELLY
Employees Worked With
Joey
May 16, 2019
Great Chris is great he lets me know what needs to be done with all three of our models on in a very timely manner and always make sure he calls Phyllis kno Chris is great he lets me know what needs to be done with all three of our models on in a very timely manner and always make sure he calls Phyllis know what’s going on More
by PATTI Horh
Employees Worked With
Chris
May 15, 2019
Excellent Overall Experience This was the best buying experience I have had, from Jackson our sales man, to everyone in the dealership we came in contact with. They were all so ki This was the best buying experience I have had, from Jackson our sales man, to everyone in the dealership we came in contact with. They were all so kind and helpful, and extremely knowledgeable. I would recommend them to everyone! More
by LAURA.LEE
May 14, 2019
Great staff, great vehicles Ordered a car which was designed but not being built quite yet. Turned out it would take a lot longer to actually get it built and delivered. But dur Ordered a car which was designed but not being built quite yet. Turned out it would take a lot longer to actually get it built and delivered. But during the months we waited, the dealership somehow managed to get the car on the official build list, built and finally delivered. During this entire time the sales staff was responsive every time we contacted them and they kept us informed whenever something associated with our vehicle model happened. Because of that we got to test drive the similar model as soon as it arrived and got updates every time something changed with our order. Ok it was a long road but made much easier by the communication and friendliness of the staff. Car finally came in and was prepped and delivered as quickly as possible. The delivery process was easy and nice to be able to sit inside the showroom with the car since the weather didn’t want to cooperate. Extremely happy with the car but going to miss all the contact with these guys. Guess we’ll have to drop in from time to time just to keep in touch. More
by MadCat
May 13, 2019
Service Really good service and gets us out if there quick and car runs great. Always enjoy going in for service. All staff have been great Really good service and gets us out if there quick and car runs great. Always enjoy going in for service. All staff have been great More
by junegalaz
Employees Worked With
Joe McNulty
