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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

March 09, 2021

Excellent customer service. Great communication and pricing. Will always continue to use them for all my routine service needs. This dealership really cares about its customers. More

by patrick.larochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Patrick we are thrilled to hear you enjoyed your visit to our service department. We look forward to helping you keep your car on the road for many years to come.

March 09, 2021

The service at Bob Penkus for my 20,000 mile maintenance was really good. I received updates during the day and call when my vehicle was ready. More

by safgraham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Mar 12, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We are happy to hear your experience with the service team was excellent.

March 08, 2021

All good. Brian took care of all the car’s needs. I was able to use a loaner to make my life easier, which I greatly appreciate. More

by BBARNETT1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review. We will make sure to Brian know he did a great job. Come see us again.

March 07, 2021

Y’all come see my man Lance. My wife and i were in a great financial and crazy situation due to a car accident. My man lance helped us out tremendously. Got us in a brand new car and around the same pay More

by hernandezjoshua2306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dowlen
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Joshua we want to say thank you for coming to see us for your new car purchase. We are so pleases Lance could provide you with great service. Enjoy your brand new car and come see us again for any other car needs.

March 07, 2021

Excellent Customer service. Really satisfied with work performed in a timely manner. Will be retuning Customer for sure. Time of drop off was perfect and really great job. More

by BRIGGSEVERETT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review. We are happy to hear that you enjoyed your appointment. We look forward to your next visit.

March 05, 2021

Great service and great customer service! Chris was there to help us with all our Volvo needs and did an excellent job! thanks to service department too! More

by CLARKCMASSAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Clark thank you for the 5 star review. We are pleased to hear that Chris and our service team was able to help you get your Volvo back in tip top shape. See you at the next visit.

March 05, 2021

My experience at Bob Penkus was extremely satisfying. The staff was informative and courteous. The work on my car was done in a reasonable amount of time and I was i formed of any deviations from the initia More

by HANSONCL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Prange
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for your feedback on your visit to our service department. We stand by our knowledge and transparency. Come see us again for any other car needs.

March 05, 2021

Brian was fantastic. He communicated the entire time and made the service as good as he could. I have worked with Brian and Tina and they have both been fantastic. More

by OAC3387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the review. We will make sure to let Brian and Tina know they did an excellent job.

March 05, 2021

Great customer service and facility. I went with 4 stars due to the failure to check tire pressure after rotating the tires. Small oversight, and mild inconvenience. More

by KBANDOCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for your honest feedback. We are pleased to hear you enjoyed your interaction with our team and do apologize for the inconvenience.

March 05, 2021

Chris is always friendly and responsive. He makes sure the car is ready when promised and everything is taken care of correctly. They treat you like family. I have purchased 4 vehicles More

by CHUCKS05GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sherban
Mar 10, 2021 -

Bob Penkhus Volvo Mazda Volkswagen responded

Chuck we would like to say thank you for the trust you have put in us all these years. Our goal is to provide the best service in town and create lifelong relationship. We look forward to helping you with your car needs for many more years to come.

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