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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

December 30, 2022

Excellent customer service. Honest communication and professional. … more words, more words, more words, more words More

by LOREN.OMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 stars! We appreciate your review!

December 30, 2022

Great after hours option. Along with wonderful and fast service department. Convenient check out option also available. More

by g1g112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad you were able to use our after-hours option and that you enjoyed it. Thank you for trusting us with your service needs!

December 29, 2022

Seth is an amazing employee. He was very kind and helped us with everything we needed. More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Confer
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Chelsea, thank you for the feedback! We will make sure to pass your kind words on to Seth!

December 29, 2022

The dealership was courteous, fast and very professional. I will definitely use them for all my service needs. More

by daniel.b.seales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Daniel, thanks for trusting us with your service needs! We're so happy to hear you had a good visit!

December 29, 2022

We appreciated Justin’s helpfulness and willingness to give us information to solve our issues. More

by BRAD.CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Brad, we're pleased to hear you had a good visit with Justin! Thank you for the review!

December 29, 2022

Justin the service advisor was great-explained everything and informed me about upcoming maintenance needed. More

by RB919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for leaving 5 stars! We're glad Justin was able to help you with what you needed.

December 29, 2022

Happy New Year. Waiting time was much longer than usual. Thank you for your service. Michael Binder. More

by BINDEERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Jung
Dec 31, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Michael, thank you for your review. We regret that your wait time was much longer than usual, but we really appreciate your business! Happy New Year to you!

December 28, 2022

Bryn was wonderful to work with as we went through the process of acquiring our new 2022 Volvo XC60 in July; he was knowledgeable, kept us apprised of the shipping schedule, and procured our additional ac More

by Grant Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds, Jordan McManus, Marvin Banks
Dec 28, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Grant, we are elated to hear that you are enjoying your XC60! Thank you for the kind review, and we will make sure Bryn hears of it!

December 27, 2022

It’s was a hood dealership to work with and they weren’t pushy towards a sale More

by TRISTANSTOLZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryn Reynolds, Ryan Burnett, Hugh Yousif
Dec 27, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thanks for trusting us with your car purchase! We're glad you had a good visit!

December 27, 2022

Friendly and helpful service advisor. Explained reason for realignment after hitting curb and puncturing my tire. More

by MDLOV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Dec 27, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad to get your car back up and moving correctly! Thanks for visiting us.

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