Bob Penkhus Volvo Mazda Volkswagen

One of the reasons we brought our car in recently for tires is because of the excellent service we received at the dealership the month before. First of all, Danielle really knows Volvos - she has answer tires is because of the excellent service we received at the dealership the month before. First of all, Danielle really knows Volvos - she has answered all my questions thoroughly - from vehicle ops to warranty info - and what she doesn’t know she tracks down the answer and gets back to me promptly. She proactively provided us printouts on tires suitable for our vehicle, took care of issues we didn’t realize we were having with our keys, checked our alignment on her own accord to ensure we weren’t installing tires that would wear unevenly, and plenty more. In short she goes the ‘extra mile’ and we will continue to come back to Penkhus due to her excellent service. More

My service technician Danielle was fantastic and went above and beyond to make sure everything was done properly. above and beyond to make sure everything was done properly. More

Brian Dorcey, in Bob Penkhus VW Service, is always honest, knowledgable and helpful with our VW's service. Truly the best! honest, knowledgable and helpful with our VW's service. Truly the best! More

I saw the vehicle that we, (the wife and I) were interested in online and called the dealership to schedule a test drive. They had the vehicle out front and ready when we arrived. We were warmly gre interested in online and called the dealership to schedule a test drive. They had the vehicle out front and ready when we arrived. We were warmly greeted by Bryn who went over the vehicle features and options with us. We test drove the vehicle and decided to purchase it for asking price. After the typical discussions, a nice cup of coffee, and pre paperwork, we were 'presented' (over an hour later) with an offer $10,000 above the asking price. What? Not a good way to make a sale. I was able to eliminate most of the 'add ons' they tried to stick us with. That brings me to the final table. After several hours, we were finally about to sign the purchase agreement. The finance guy was not the friendliest and welcoming person I've ever met. But hey, we all have bad days. He was most interested in selling us the 'super duper extended warranty' you know..because these newer vehicles have so much stuff on them that can go wrong. And repairs would be astronomical. Are you anticipating that a vehicle we buy from you is going to need astronomical repairs? This was not the ideal and most pleasant way to end our vehicle purchase experience. Our salesman, Bryn, was a delight and joy to work with. My question: Why does it take so long to purchase a vehicle? I'm glad I didn't have to deal with financing or trade in paperwork. If this took any longer, I would have had to request dinner. More

They were able to get me back on the road during a cross country road trip after my car broke down. They fixed my car without an appointment during a busy time of year. country road trip after my car broke down. They fixed my car without an appointment during a busy time of year. More

Great Service w the Mazda team! Got me in and out with good attitude too! Got me in and out with good attitude too! More

Took very good care of me and my Volvo, talked to me through the process as well! through the process as well! More

Seth is a great worker, he was very helpful the entire time I was there! time I was there! More

I had a good experience with the service department. I really like the texting feature I really like the texting feature More

A nice clean dealership showroom with several models of the cars. The maintenance area for receiving cars for service was nice and was immediately greeted and attended to. the cars. The maintenance area for receiving cars for service was nice and was immediately greeted and attended to. More