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Bob Penkhus Volvo Mazda Volkswagen

Colorado Springs, CO

4.7
3,366 Reviews

1101 Motor City Dr

Colorado Springs, CO

80905

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Showing 3,366 reviews

November 26, 2022

Hugh and Mike were great to work with and we were very happy with our purchase More

by Emilybrands3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hepperle, Hugh Yousif
Nov 28, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Emily, thanks for the 5-star review! We're happy to hear you had a great experience with Mike and Hugh.

November 26, 2022

Treating customers great and makes sure they are up to date on what’s going on with their service More

by BIGM1203089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mead, Aaron Evans
Nov 28, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5-star review!

November 24, 2022

I am happy with the car however I dont like how yall pushed the super expensive extended warranty without telling me about the manufacturer 6 year 72000 mile warranty that is included with the car itsel More

by FLORES_ERIK00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan McManus
November 24, 2022

Service advisor Justin was great to work with. The video showing the issue was very helpful. More

by MDUR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Nov 26, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're grateful for your business! Thank you for leaving a review!

November 23, 2022

Brian did excellent job taking care of my wife’s car. Highly recommended. Definitely would be back More

by Mendee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Nov 26, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad Brian was able to help you with your wife's car! Thanks for your business!

November 20, 2022

Danielle and Andrew protected my time and took my car to the debt vendor and made sure everything that could be repaired was completed. They got me a loaner and took care of the claim with the warranty co. More

by KITZANNOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, Andrew Cossman
Nov 21, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for taking the time to leave a review about your recent visit. We're glad you enjoyed your visit with Danielle and Andrew!

November 19, 2022

Everyone I came in contact with was very professional and helpful. Communication and explanation of repairs were both great. And my car is completely fixed the first time in. More

by noxihyendys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brant
Nov 21, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad you had a great experience! Thanks for the review!

November 18, 2022

Chris was so amazing and kind. Very good service and follow up. Service is consistent at this location. Much appreciated. More

by SARAFINA.BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Study
Nov 18, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for visiting us and for trusting us with your car service needs. We're glad Justin was able to help you!

November 18, 2022

Everyone working were professional. Job was done in time they said it would. Facility and waiting area was clean. More

by ADEANA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorcey
Nov 18, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

We're so glad your experience was a 5-star one! Thank you for sharing your review.

November 18, 2022

Torrell was absolutely fantastic to work with. He took his time explaining everything to me and helping me navigate a difficult process. He has great customer service skills and it was great worki More

by CRogers
Recommend Dealer
Yes
Employees Worked With
Jordan McManus, Brian Dorcey, Torrell Crowell, Sean Heuertz, Justin Brant
Nov 21, 2022 -

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you so much for your review! We're so glad you enjoyed your visit with Torrell and Justin.

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