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Bob Rohrman Honda

Lafayette, IN

4.1
863 Reviews
If you need a Honda then you need Bob Rohrman Honda, right here in Lafayette, IN. Not from Lafayette? No problem, we also service the areas of Indianapolis, Merrillville, Crawfordsville, Danville, Logansport, Watseka, and much farther. Our fantastic Honda products can’t be beat, and our selection is vast. With the Honda quality on our lot, we are confident that we can get you into a Honda that will suit your every need for years to come. It doesn’t matter if you are looking at buying new or pre-owned we have it all. If service is what you are looking at, then maybe we can interest you in our wonderful service department. With these expert under your hood you can be sure that your car is getting the service that it needs. This is your car buying experience, and Bob Rohrman Honda is here to help you find the vehicle that you desire, with no pressure and no sales tactics. You know what you want, we are just here to bring it to you. Come see us in Lafayette, IN today.
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821 Sagamore Parkway South

Lafayette, IN

47905

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Showing 863 reviews

November 03, 2020

We usually work with Jennifer in the service department. She is always very nice and helpful to work with. I don't use the digital services. We also purchased a new HRV yesterday and worked with Steve Gat More

by NANAKEY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanssens, Steve Gates
Nov 03, 2020 -

Bob Rohrman Honda responded

Thank you for the great review, we are happy to hear that you have had great experiences in both the sales and service departments.

November 02, 2020

Absolutely horrible service experience. Purchased a used vehicle, purchased a warranty contract and they cannot even support the vehicle. I have had this vehicle at the Rohrman dealership 4-5 times. The las More

by BENNY.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Gagnon
Nov 03, 2020 -

Bob Rohrman Honda responded

Hello Mr. Smith My name is Marcia I am the Customer Relations Manager here at Bob Rohrman Honda. Has anyone from the service department spoke with you about this? May I ask what was the problem with your car? I hope that I may be able to assist you in some way. Sincerely Marcia Stratton Customer Relations Manager

Nov 03, 2020 -

BENNY.SMITH responded

The response from Service was to take it to the Chrysler shop for what still wasn't working.

October 31, 2020

I utilized the preferred dealer program that I found as one of the advertised perks of my financial institution. The online staff was very helpful and even delivered the vehicle to my house 80 miles away More

by Bob B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Avenline, Bobby Brown, Jeremy Nowling
October 30, 2020

Great Customer Service, the ladies are doing a terrific job and very pleasant to talk to. I was kept informed all along the way while my car was being serviced. More

by kmorrow1310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service department ladies are not listed
Nov 03, 2020 -

Bob Rohrman Honda responded

Thank you for the very nice comments. We appreciate them ,

October 30, 2020

I made an appointment for the next day and the service was completed on time. Nice people to do business with. I will return for service again More

by k9kf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Nov 03, 2020 -

Bob Rohrman Honda responded

Thank you so much for the compliments. Marcia Stratton Customer Relations Manager

October 29, 2020

Could not be more pleased with my first experience with Bob Rohrman Honda. Jeremy was extremely efficient, friendly, and helpful throughout the whole process. Definitely the best car dealership experience More

by Jordon Schell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling
October 29, 2020

Enjoyed Ali’s great personality. As always work and service done in fast efficient manner. Like the waiting area and use the time to catch up on some reading. More

by DSBAUCTION
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali, Rich Gagnon
Nov 03, 2020 -

Bob Rohrman Honda responded

Thank you so much for the compliments. Ali is a great asset to the service dept. Thank you Marcia Stratton Customer Relations Manager

October 28, 2020

I felt no one wanted to answer my question . I asked about a coupon the receptionist asked the worker behind her. She said to ask the service manager i said ok but no one would direct me too or call the More

by tara.hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
October 28, 2020

Can’t tell it even had damage to the rear bumpers. The job was finished very quickly. So we received our car back in just a few days. More

by GADDRC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
October 28, 2020

I have always had 5 star service until this time. I had to wait 20 minutes to be checked in. 100% oil light still on. More

by PAULETTAVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 04, 2020 -

Bob Rohrman Honda responded

100% oil life is how it reads after the service, I do apologize if we did not set it back to how you wanted it to read.

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