Bob Rohrman Hyundai

Super long time to get my engine replaced, which is not completely on the dealership itself, but Hyundai in general. Updates on my vehicle could have been better taken how long they had my vehicle. Optio completely on the dealership itself, but Hyundai in general. Updates on my vehicle could have been better taken how long they had my vehicle. Options for courtesy vehicle and/or very discounted rental was not provided, but I know other non-Hyundai dealerships do provide this service. Advisor was nice enough, especially in person. I do not recommend Hyundai in general either, given the experience with having to have my engine and turbo replaced at around 108k miles, which was just over the 100k Hyundai drivetrain warranty. Thankfully covered under my extended non-Hyundai warranty. Also, the phone service is terrible... either send to a full voicemail box, not able to leave a message and/or talk with anyone at all, and even when you do leave a message, no return phone call. This was all during regular service department supposed "non-peak" hours. Also, tried to escalate a concern via text with my advisor, but never received a response to that concern from my advisor nor a supervisor. Again, some of my experience is on Hyundai in general. Ultimately, my vehicle was finally fixed and, over the last 4-5 days so far so good on all seeming well with the engine and turbo replacement, so on that point at least I would give them 5 stars (so far...). More

Very friendly: I took my Tucson in for a recall and Evan was friendly and courteous he helped me with my visit and any questions I had he answered and if he couldn’t answer he directed me to someone who cou was friendly and courteous he helped me with my visit and any questions I had he answered and if he couldn’t answer he directed me to someone who could Thanks Evan for everything More

When replacing my brake light, they broke it and had to order a new one. When I came back to get that replaced, they scratched the inside of my car and I had to come back again order a new one. When I came back to get that replaced, they scratched the inside of my car and I had to come back again More

Great service. Josiah was great. Edgar did a great job. As always excellent service! Thank you! I left knowing that everything that needed to be done was done c Josiah was great. Edgar did a great job. As always excellent service! Thank you! I left knowing that everything that needed to be done was done correctly. I purchased my car from Hyundai and I have always taken it to their service department. Pleasant, professional and courteous. I am very happy customer. More

Was not able to fix the problem. There is a problem with the download for the transmission and instead of getting better it is worst. There is a problem with the download for the transmission and instead of getting better it is worst. More

The service here is always great. Everyone is friendly and professional and I get in and out quickly. Everyone is friendly and professional and I get in and out quickly. More

Great attention, fast services, good quality, i al complety satisface and happy. I will recomen service and HyundI cars00 complety satisface and happy. I will recomen service and HyundI cars00 More

I get all my work done. Each person has been excellent , courteous and professional . Always satisfied. Each person has been excellent , courteous and professional . Always satisfied. More

Everyone was very friendly. Enjoyed the variety of beverages. Wish oil changes took less than 45 minutes. Enjoyed the variety of beverages. Wish oil changes took less than 45 minutes. More

My vehicle got repaired only in two days. Appreciate the rapid repair. I will visit the shop again if something happens. Thanks! Appreciate the rapid repair. I will visit the shop again if something happens. Thanks! More