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Bob Rohrman Hyundai

Lafayette, IN

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Employees
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584 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates. The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience. We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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304 Sagamore Parkway N

Lafayette, IN

47904

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Showing 584 reviews

February 18, 2023

Josiah Tull went above and beyond to help Me with my car so I left well satisfied for his help! I would highly go back again! More

by pookie.norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2023 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josiah and our team met your expectations. Thank you for choosing Bob Rohrman Hyundai, we look forward to having you as a valued customer for many years to come!

February 10, 2023

Good product knowledge, a lot of hustle but had lots of issues with final transaction paperwork More

by JOHNMARTINO219
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Foster, Corey Smolka
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Feb 10, 2023 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 10, 2023

I highly recommend the Bob Rohrman Hyundai service department for all of your vehicle needs. More

by mnall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Hyundai, we look forward to having you as a valued customer for many years to come!

Feb 11, 2023 -

mnall responded

Thank you! I will be returning.

February 09, 2023

We had a very good experience at Bob Rorhman Hyundai. I would recommend this dealer. More

by JACKBURTON734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Bob Rohrman Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Hyundai!

February 06, 2023

Friendly. Helpful. Good work helpful suggestions knowledgeable service rep. Friendly support staff. Good reliable work More

by Kjeaniel54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2023 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2023

i have been generally pleased with the service provided at other Rohrman dealerships but the service on my Elantra was well below standard. When my daughter went to open the glove compartment, the drawer f More

by DLYNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Tull
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Bob Rohrman Hyundai responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact us at your earliest convenience. Thank you.

February 02, 2023

Josiah and Riley took great care of me and my vehicle! Quick to get my vehicle in and quick service. More

by ANN.ROYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Bob Rohrman Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 01, 2023

Josiah handled my service and answered all of my questions perfectly! 10/10 recommend the Rohrman Hyundai service department and him in particular! More

by collin.hoskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Bob Rohrman Hyundai responded

Thanks for sharing about your experience with Bob Rohrman Hyundai. We appreciate your business and hope to see you again soon!

January 30, 2023

It's always a pleasure coming to this location to get my car worked on. Even just the routine maintenance is handled nicely. Thanks for all you do! More

by sarah.n.puls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

January 29, 2023

Excellent customer service. On time and friendly. It's nice to work with a staff that is not pushy! More

by cmelinski64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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