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Bob Rohrman Hyundai
Lafayette, IN
595 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience.
We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 595 reviews
January 15, 2020
This dealership exudes world class customer service. The staff is well trained, professional and friendly. Most importantly, the staff is diverse and I refuse to shop at business which lack diversity. staff is well trained, professional and friendly. Most importantly, the staff is diverse and I refuse to shop at business which lack diversity. More
by letcherks
Verified CustomerEmployees Worked With
I apologize I do not know his name. The African- American service person is too notch and the most qualified person I have had the pleasure of interacting with at the dealership.
January 14, 2020
Friendly people with no hidden fees Great service, awesome people. Right on time. Warm and professional. Didn't expect a dealership to be this good, honestly. :)) I didn't have good expe Great service, awesome people. Right on time. Warm and professional. Didn't expect a dealership to be this good, honestly. :)) I didn't have good experiences with some other dealers. This was exceptional. Thanks, Shabnam More
by Shabi
Employees Worked With
Jozlynn Eimen
January 13, 2020
Service for 2020 Santa Fe This was our first oil change for our 2020 Santa Fe. The service department was great to work with and got me in at our appointment time. This was our first oil change for our 2020 Santa Fe. The service department was great to work with and got me in at our appointment time. More
by EACHISM
Employees Worked With
Jozlynn Eimen
January 12, 2020
This dealership is the best of the best. Service and sales staff are excellent. I will always return here for service! Thank you very much. sales staff are excellent. I will always return here for service! Thank you very much. More
by dibenj
Employees Worked With
Fabian Brooks, DJ Campbell, Jozlynn Eimen
January 12, 2020
Service Took care of most of my problems. Nice place and easy to get to. Good communication skills from the service. Will be back. Thank You. Took care of most of my problems. Nice place and easy to get to. Good communication skills from the service. Will be back. Thank You. More
by jsbos
Employees Worked With
Jozlynn Eimen
January 11, 2020
good and fast always able to get in and out on time. Very easy to make a appointment the price of service is competable. will keep coming back always able to get in and out on time. Very easy to make a appointment the price of service is competable. will keep coming back More
by GRAMPTAZ66
Employees Worked With
Jozlynn Eimen
January 11, 2020
The dealership was very helpful in getting me in a new car. Staff were very knowledgeable about the products they were selling, and willing to help you with anything you need, whether it be just answering car. Staff were very knowledgeable about the products they were selling, and willing to help you with anything you need, whether it be just answering simple questions or offering you drinks or snacks while you wait. Also, it was by far the easiest car buying experience I've ever had! More
by CLAYER89
Employees Worked With
Jeremy Coons, Jozlynn Eimen
January 11, 2020
I went in for an oil change but they said i needed tires and battery and some fluid flushings. And it was several hundred dollars which I couldnt afford to do at this time. I felt a little pressured to hav and battery and some fluid flushings. And it was several hundred dollars which I couldnt afford to do at this time. I felt a little pressured to have these services done soon. More
by PEGGINS19
Employees Worked With
Jozlynn Eimen
January 11, 2020
Excellent Always has been a pleasure to have my Hyundai serviced with confidence by friendly people, easy to schedule and convenient location with comfortable a Always has been a pleasure to have my Hyundai serviced with confidence by friendly people, easy to schedule and convenient location with comfortable and clean waiting area More
by ss480ss311
Employees Worked With
some new service em[loyees, DJ Campbell
