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Bob Rohrman Hyundai

Lafayette, IN

4.7
595 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates. The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience. We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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304 Sagamore Parkway N

Lafayette, IN

47904

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Showing 595 reviews

January 29, 2023

Excellent customer service. On time and friendly. It's nice to work with a staff that is not pushy! More

by cmelinski64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 29, 2023

Quick service and knowledgeable people with the customer in mind. Fair pricing for the service provided. More

by DESSHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2023

Excellent and outstanding service. Friendly and concerned staff. Definitely didn't mind the wait with complimentary snacks, drinks, etc, but didn't have to wait long at all. Excellent More

by arkittab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2023

The dealership is clean, waiting area is nice, and staff is friendly to speak with. More

by jeredbaker54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Bob Rohrman Hyundai responded

Jered, Thank you so much for your excellent review! We are so glad that Evan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

I very much appreciate the customer service Evan gave. He explained things well and was patient answering my questions. More

by BUHRMEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Bob Rohrman Hyundai responded

We are very happy to hear Evan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2023

Shout out to Josiah and the team. I appreciated that they were friendly, took my concerns seriously, and kept me in the loop throughout the entire process. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Jan 21, 2023 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai, Rachel. Your feedback and five-star rating mean a lot to us. We're glad to hear that Josiah and our team were able to help, and we hope to see you again!

January 20, 2023

Knowledgeable. didn't try to sell me anything I didn't really need. Explained the filter I did need More

by Santa fe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Bob Rohrman Hyundai responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again.

January 20, 2023

Friendly quick reasonable caring I love how they care about their costumers the coffe not good though More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 21, 2023 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

January 20, 2023

Good service and they gave me a lot of good advice and am definitely coming back to get more service done More

by tchalla42020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 21, 2023 -

Bob Rohrman Hyundai responded

Thank you for taking the time to leave us a review. We appreciate your feedback. Thank you for your business.

January 18, 2023

Evan was in contact with me and let me know what was going on with my son's Elantra every step of the way. They didn't try to rip us off here like they tried to at Hyundai of Noblesville!!! And our fa More

by SCHWARTZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 18, 2023 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai. We truly appreciate your business. Thank you for taking the time to leave us this fantastic five-star review. We look forward to having you as one of our valued customers for years to come.

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