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Bob Rohrman Hyundai
Lafayette, IN
596 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.
When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates.
The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience.
We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 596 reviews
January 30, 2023
It's always a pleasure coming to this location to get my car worked on. Even just the routine maintenance is handled nicely. Thanks for all you do! car worked on. Even just the routine maintenance is handled nicely. Thanks for all you do! More
by sarah.n.puls
Verified Customer
January 29, 2023
Excellent customer service. On time and friendly. It's nice to work with a staff that is not pushy! On time and friendly. It's nice to work with a staff that is not pushy! More
by cmelinski64
January 29, 2023
Quick service and knowledgeable people with the customer in mind. Fair pricing for the service provided. in mind. Fair pricing for the service provided. More
by DESSHALE
January 27, 2023
Excellent and outstanding service. Friendly and concerned staff. Definitely didn't mind the wait with complimentary snacks, drinks, etc, but didn't have to wait long at all. Excellent Friendly and concerned staff. Definitely didn't mind the wait with complimentary snacks, drinks, etc, but didn't have to wait long at all. Excellent and efficient. More
by arkittab
January 26, 2023
The dealership is clean, waiting area is nice, and staff is friendly to speak with. is friendly to speak with. More
by jeredbaker54
January 25, 2023
I very much appreciate the customer service Evan gave. He explained things well and was patient answering my questions. He explained things well and was patient answering my questions. More
by BUHRMEST
Employees Worked With
January 21, 2023
Shout out to Josiah and the team. I appreciated that they were friendly, took my concerns seriously, and kept me in the loop throughout the entire process. I appreciated that they were friendly, took my concerns seriously, and kept me in the loop throughout the entire process. More
by Rachel
January 20, 2023
Knowledgeable. didn't try to sell me anything I didn't really need. Explained the filter I did need didn't try to sell me anything I didn't really need. Explained the filter I did need More
by Santa fe
Employees Worked With
January 20, 2023
Friendly quick reasonable caring I love how they care about their costumers the coffe not good though about their costumers the coffe not good though More
by Wilson
January 20, 2023
Good service and they gave me a lot of good advice and am definitely coming back to get more service done definitely coming back to get more service done More
by tchalla42020
