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Bob Rohrman Hyundai

Lafayette, IN

4.7
596 Reviews
Over 30 years and 26 dealerships ago, Mr. Rohrman started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. When it comes to total customer satisfaction, the two main building blocks are quality products and quality people. This means before, during, and after purchasing your quality new or used car, truck or van, you will receive the highest quality customer service from our associates. The final point for great customer satisfaction is helping your customers get the best deal possible. We will work with you to help secure the best price on our New Cars, or Used Cars and always deliver the easiest and most enjoyable buying experience. We have Financing available for any credit situation and have several institutions at our disposal to help ensure you get the best terms possible!
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304 Sagamore Parkway N

Lafayette, IN

47904

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Showing 596 reviews

January 18, 2023

Evan was in contact with me and let me know what was going on with my son's Elantra every step of the way. They didn't try to rip us off here like they tried to at Hyundai of Noblesville!!! And our fa More

by SCHWARTZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 18, 2023 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai. We truly appreciate your business. Thank you for taking the time to leave us this fantastic five-star review. We look forward to having you as one of our valued customers for years to come.

January 18, 2023

Friendly service, very accommodating and kept me apprised of how long it would be and informative about the services that needed to be completed. More

by orckbe
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Hyundai; we look forward to having you as a valued customer for many years to come.

January 11, 2023

If I could give ZERO stars, I would. I came in for my 15,000 mile oil change on my 2021 Hyundai Tucson, and to have an issue with my back hatch diagnosed. I explained to the servi More

by kcreedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Tull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 15, 2023 -

Bob Rohrman Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 10, 2023

Everyone there is wonderful to work with! They always go above and beyond to take care of me. Much appreciated! More

by latshaws92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Laughner , Chris Gallegos, Aaron South
Jan 11, 2023 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2023

Great service! I came in, everyone was nice, and they offered a drink and a snack! More

by Rachclark3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 03, 2023 -

Bob Rohrman Hyundai responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Hyundai. We appreciate your business and hope to see you again soon!

January 03, 2023

Nice and efficient. Told me what was going on and what could wait for next service More

by tiandan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 03, 2023 -

Bob Rohrman Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Hyundai!

December 31, 2022

Very helpful and accommodating. Tire delivery delayed due to FedEx mistakes, but very willing to work around the issue. Best Rohrman experience to date. More

by GenesisG70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Jan 02, 2023 -

Bob Rohrman Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 30, 2022

Always that I go to Bob Rohrman Hyundai. I Receive great attention, good services and It has a wonderful waiting room More

by CESARNEGRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Bob Rohrman Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2022

Everyone was great. They even offered snacks! They kept us comfortable while waiting. This is a great place to have your car serviced. More

by mknorth22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hanthorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gallegos
Dec 27, 2022 -

Bob Rohrman Hyundai responded

Thank you for your excellent review! We are thrilled that you found your experience with us here at Bob Rohrman Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else!

December 27, 2022

Everything was nice, just a little bit slow the process of buying the car. I didn't like though when the manager was being a little bit rude with his words when I didn't want to buy the car. Some people li More

by Emerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Eikenberry, Fabian Brooks
Dec 27, 2022 -

Bob Rohrman Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Hyundai.

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