Bob Rohrman Kia

Did not have complaint about service on my car. I do have big complaint about trouble even getting into your property in Lafayette. First they where working on the parking lot and two driveways at once. Then big complaint about trouble even getting into your property in Lafayette. First they where working on the parking lot and two driveways at once. Then getting into the dealership and seeing several workers standing in the group totally ignoring me. I had to raise my voice to even get one gentleman to turn around after that everything was fine. I was late to the appointment thanks to driving all over the place just to find a way in. More

Frankie is always very helpful. Upon arrival he greets you at the door and checks in your vehicle. He directs you to the waiting area and shows you the amenities. You’ll also receive a text message that l you at the door and checks in your vehicle. He directs you to the waiting area and shows you the amenities. You’ll also receive a text message that leaves a way for you to contact him should you need anything additional. More

Good service. Took a little long to get the work/oil change done, a bit over an hour. Otherwise, nothing else was bad about it. change done, a bit over an hour. Otherwise, nothing else was bad about it. More

Tony has helped us with both of our purchases from Bob Rohrman Kia. The second vehicle we purchased, Danny helped us with as well. Both of them did their very best to meet us where we were at payment wise Rohrman Kia. The second vehicle we purchased, Danny helped us with as well. Both of them did their very best to meet us where we were at payment wise and did a fantastic job of explaining our purchase to us. More

After signing and paying for the car, we noticed the one side of car's bumper was falling off. We expressed our desire to get this taken care of before taking off but the dealer just told us that they can't side of car's bumper was falling off. We expressed our desire to get this taken care of before taking off but the dealer just told us that they can't do anything because that is how they got it. Shouldn't they take care of this first before reselling it? More

Frankie Sanders did an amazing job as always!!!!!! Frankie is knowable and very eager to make sure all questions and concerns are taking care of!!! Frankie is knowable and very eager to make sure all questions and concerns are taking care of!!! More

I always find Rohrman’s helpful and the waiting area clean and restful. They had me in and out very promptly I I appreciated the young man of giving me information on bringing my vehicle in clean and restful. They had me in and out very promptly I I appreciated the young man of giving me information on bringing my vehicle in More

Went in to find out how much equity my car was worth. I was there for an hour and a half, and NEVER found out the worth of my car. Was wanting to test drive cars during my wait, they kept on bringing up th was there for an hour and a half, and NEVER found out the worth of my car. Was wanting to test drive cars during my wait, they kept on bringing up the wrong vehicles. That happened 3 times. I wanted to drive a Honda CR-V, they brought up a Jeep Patriot. Then I was told I could drive a Kia Soul. They brought up a Kia Optima. I can’t even remember the last one. The staff was incredibly unprofessional, and obviously did not listen to a word I was saying. Probably bc the music was way too loud. It was just very disappointing. If you want good service, go over to the BR Honda, and ask for Chuck! He had an estimate in minutes, and was very professional!!! More

The staff was helpful. They explained what items they had found that needed attention. I was out of the shop in about two hours; for an oil change and realignment. found that needed attention. I was out of the shop in about two hours; for an oil change and realignment. More