Bob Rohrman Schaumburg Kia

Surprisingly a pleasant experience We walked into the dealership wanting to refinance our vehicle but walked out owning a new one! We aren't ones to just jump into something like this b We walked into the dealership wanting to refinance our vehicle but walked out owning a new one! We aren't ones to just jump into something like this but Kevin M was patient,helpful, pleasant and showed great customer service. He went over all of our options without pressuring us to make any one decision whether to buy, lease or refinance, there was no pressure put on us which was wonderful. We stayed well passed closing and he didn't Rush us all adding to why he is a great salesman and definite people person and a definite asset to this dealership! More

Very disappointed in KIA service! We trade in our car at Bob Rohrman Schaumburg KIA. After that we started to receive collection calls from Hyundai Financial. Hyundai told me that th We trade in our car at Bob Rohrman Schaumburg KIA. After that we started to receive collection calls from Hyundai Financial. Hyundai told me that the dealer which took my car should call them to fix a payoff date. I asked the dealer - financial guy Teddy - to call Hyundai and take care of it, but of course no one took care of it, so I'm still receiving collection calls from Hyundai Financial every day! More

kevin was very friendly and helpful! great salesman! Kevin was very helpful and I would recommend all my friends to go see him even they buy a new car. Even though I bought the only RV they probably ever Kevin was very helpful and I would recommend all my friends to go see him even they buy a new car. Even though I bought the only RV they probably ever had on there lot he seemed to know a great deal about it and helped my father and I make our choise. If I ever get a new car he will be our first choice! More

Love my Optima Kevin was great! He was very patient with me considering I showed up unorganized. He made sure the I wanted was there for me when I was ready to pull Kevin was great! He was very patient with me considering I showed up unorganized. He made sure the I wanted was there for me when I was ready to pull the trigger and the deal went smoothly. Found a fully loaded Kia Optima for less than 20K. Kevin is the man to talk to! More

Soul Purchase NIGHTMARE I originally wrote a very favorable review. Now I'm changing it to 1 star (and removing the names to avoid legal issue). Why? My purchase on March I originally wrote a very favorable review. Now I'm changing it to 1 star (and removing the names to avoid legal issue). Why? My purchase on March 14th was all done with the wrong VIN # on the paperwork. The dealer discovered the error and asked me to come in. I waited an hour to see the finance guy to fix the paperwork. While I was waiting, I was told by other staff that I was the 4th person that the salesperson messed up the paperwork for. It took over another hour to get the correct paperwork filled out and the incorrect paperwork taken care of. I was assured that this would look good for my credit because it looked like I was paying off a massive loan. But it doesn't help my credit when the paperwork was dealt with on June 8th and then the payoff check wasn't sent to KIA Finance until July 30th!! I FINALLY got a hold of someone on August 1st (after countless visits and calls and messages) that said his department that handles these things was short-staffed and he was sorry. Sorry doesn't help my credit that you're ruining. Sorry doesn't make up for the 51 phone calls I received about the delinquent account that wasn't my responsibility. And your department being short-staffed is not MY problem. Also, because the VIN # was wrong on my paperwork, I didn't get the correct spare key to my car at the time of purchase. When they went to look for it in June (3 months later), they couldn't find my actual spare key. Who knows who has the key to my car now. That's frightening! I finally got a spare key last week - 4 months after purchasing my vehicle. Oh and thank God we corrected the paperwork on my vehicle on June 8th. Because I finally had insurance on it the morning of June 9th. When I got hit. (Because I had the wrong VIN # on my paperwork, I was insuring a car that I wasn't driving.) This car has been the biggest stress in my life. I love the car, but I highly DO NOT recommend Bob Rohrman's Schaumburg KIA. More

Easy to work with! Very professional! Kevin was great to work with! The process was easier then I planned. When I think of car dealers I think the whole "let's make a deal" creepy feeling Kevin was great to work with! The process was easier then I planned. When I think of car dealers I think the whole "let's make a deal" creepy feeling. Kevin was the totally opposite, very professional and easy to talk to. We will be back for our next car and hope Kevin will be here to help us again! More

HAPPY IN WHITE Although price negotiations were tough, and the vehicle I wanted was sold to someone else, I did drive away in the car of my choice. My sales person w Although price negotiations were tough, and the vehicle I wanted was sold to someone else, I did drive away in the car of my choice. My sales person was Leonides Garcia, and he is a very pleasant, friendly young man that aims to please. He, along with sales manager, George, were able to work their numbers to a price that I was comfortable with, and they located another vehicle for me within 24 hours. Yes, I drove away happy. More

Service Leonides garcia helped me and my parents get a car that I really wanted and thanks to john I got a good deal for it. Leonides garcia helped me and my parents get a car that I really wanted and thanks to john I got a good deal for it. More

Great Customer Service Kevin Is one of the best sales person I came across throughout my time searching for a car and I been to over ten dealerships and neither dealership h Kevin Is one of the best sales person I came across throughout my time searching for a car and I been to over ten dealerships and neither dealership helped me like he did and also the whole staff was great with awesome costumer service.... More

"5 Star Service" My son purchased a Volkswagen Beetle for me and we received excellent service! The team that was working with us was Malcolm who was a terrific salesm My son purchased a Volkswagen Beetle for me and we received excellent service! The team that was working with us was Malcolm who was a terrific salesman, George W. the sales manager, and Teddy the finance manager. I would definitely have NO problem referring anyone to Schaumburg Kia! 5 Star Service!!! More