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Bob Rohrman Schaumburg Kia
Schaumburg, IL
2,833 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,833 reviews
June 05, 2026
Very easy to get along with this dealer and ensured we were taking care of even towards the dealership closing down for the day were taking care of even towards the dealership closing down for the day More
by KnowltonDomnick
Employees Worked With
June 03, 2026
I bought a certified pre-owned car in April and had a pretty frustrating experience overall. The buying process itself was slow and typical, long wait times and pressure from finance to buy an extended w pretty frustrating experience overall. The buying process itself was slow and typical, long wait times and pressure from finance to buy an extended warranty. Before purchasing, I made sure the sales associate noted I needed a second key. First I was told a coworker had it and to come back the next week (inconvenient since I live in the city). Then the timeline got pushed out another week, then the story changed again - they weren’t sure if it was actually the spare, and said I needed to come in, check, then come back again after ordering to program a new key. I asked them to just order one to avoid multiple trips. When I showed up, no one knew what I was talking about. A manager eventually admitted I should have received two keys with a CPO vehicle. They did manage to program a key, and the service team was efficient once I pushed for it, but the process was disorganized and full of finger-pointing. Meanwhile, I got a flat tire and discovered the car had wheel locks but no key was provided. I had already bought a spare kit since one wasn’t included, but that didn’t help without the lock key. My sales rep offered no real solution other than towing the car, at my expense, back to the dealership to have the locks broken off. I ended up paying a local mechanic $100 to remove and replace them. When I told the manager, he basically brushed it off and said I could call him next time. Overall, the experience was messy, inconvenient, and poorly handled. I wouldn’t recommend Schaumburg Kia. More
by Laura Nevill
Employees Worked With
May 19, 2026
"I had a great experience purchasing my Mitsubishi Eclipse at Rohrman Schaumburg Kia, Valeria was incredibly helpful, absolutely professional and patient. She listened to my budget constraints and wor Eclipse at Rohrman Schaumburg Kia, Valeria was incredibly helpful, absolutely professional and patient. She listened to my budget constraints and worked with me to get a great deal. The entire finance and paperwork process was smooth and fast Highly recommend this dealership and especially salesmen Valeria! More
by mashak411
Employees Worked With
May 15, 2026
Alejandro and the team took great care of my wife and I! We love our Kia! We love our Kia! More
by Arlenhughes
April 23, 2026
If you’re in the market for a Kia please come to Schaumburg Kia and ask for Val. She was very knowledgeable about the vehicle I was looking at and very straightforward about pricing. Val and her tea Schaumburg Kia and ask for Val. She was very knowledgeable about the vehicle I was looking at and very straightforward about pricing. Val and her team took very good care of me and I look forward to purchasing my next car with them in the future. Thank you again, Val! More
by brusawemily
April 01, 2026
Excelente servicio muy amable todo muy bien explicado muchas opciones de autos y lo más accesible para mi muchas opciones de autos y lo más accesible para mi More
by Martha.gmaya16
Employees Worked With
Other Employees :
Joshua Hastings
March 31, 2026
He was very professional and very straightforward! Also, he was very knowledgeable and answered all my questions that I needed. Thank you Devarji for everything! Also, he was very knowledgeable and answered all my questions that I needed. Thank you Devarji for everything! More
by sevinctuzcuzengin
Employees Worked With
March 31, 2026
I want to give Bob Rohrman Auto Group—especially Schaumburg Kia—and in particular Chase Rohrman and his outstanding team a well-deserved 10/10 rating for delivering truly exceptional customer servic Schaumburg Kia—and in particular Chase Rohrman and his outstanding team a well-deserved 10/10 rating for delivering truly exceptional customer service from start to finish. From the very first conversation, Chase Rohrman personally reassured me that our complete satisfaction was his top priority. He promised to make the entire process seamless and stress-free, confidently stating that while finding the right vehicle might take some effort, he would ensure we reached a price that worked perfectly for everyone—and he delivered on that promise with remarkable professionalism and care. Tiffany Tremmel provided outstanding service, maintaining immediate, consistent, and proactive communication every step of the way. When my wife expressed that our initial choice wasn’t quite perfect, the team didn’t hesitate for a moment. They went above and beyond, demonstrating genuine commitment to customer satisfaction by quickly locating the ideal vehicle that perfectly suited both of us at a price we were truly comfortable with. Devarj Datcher exemplified extraordinary customer service by staying with us through the entire delivery process. He took the time to conduct a thorough in-home orientation, ensuring we felt completely confident and comfortable with every detail of our new vehicle. His patience, attentiveness, and dedication were truly impressive and rare in the industry. The finance team was equally professional—smooth, transparent, and focused on making the process effortless and pleasant. This was hands-down one of the best car-buying experiences we’ve ever had, thanks to the Rohrman team’s unwavering commitment to excellence in customer service. They didn’t just sell us a car—they truly put our needs and happiness first every single step of the way. If you’re looking for a dealership that delivers world-class customer service and treats you like family, I highly recommend Schaumburg Kia and the entire Bob Rohrman Auto Group team. Thank you again, Chase, Tiffany, Devarj, and the whole team—you’ve set a new standard for what exceptional service looks like! More
by Dakiteha
March 11, 2026
Everything went smoothly from start to finish. I came in already knowing what car I wanted to purchase which made it easier. Start to finish no headache I came in already knowing what car I wanted to purchase which made it easier. Start to finish no headache More
by kasiapawluk9
Employees Worked With
March 03, 2026
Excellent service! Excellent staff! Valeriia was professional and we were very pleased with her service. Excellent staff! Valeriia was professional and we were very pleased with her service. More
by igorikesha75
