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Bob Rohrman Schaumburg Kia

Schaumburg, IL

4.4
2,790 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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1100 E Golf Rd

Schaumburg, IL

60173

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Showing 2,790 reviews

October 09, 2011

WOW!!!! This dude is awesome. Friendly, kind, not pushy and very very helpful!! I am so glad I was referred to him. I would recommend anyone looking for a car to visit him above the rest. It was nice to More

by CheriP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ealey
Oct 28, 2011 -

Bob Rohrman Schaumburg Kia responded

GREAT REVIEW!!!! Thanks so much it is such a pleasure hearing from someone that put up suchh kind words. In the future pleases send down anybody you know that is in the market for a newer vehicle and we will give them the same treatment you recieved. We aim to please at Schaumburg Kia and wont be beat b anyone.

October 08, 2011

Chris was very friendly and even though there were some problems, he made the problems easier to take. The things that went wrong were simply beyond his control. We actually made three trips back to the More

by lottieconley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Alverson
Oct 28, 2011 -

Bob Rohrman Schaumburg Kia responded

We would like to apologize for the inconvience that you had while purchasing your vehicle. I understand that there were a few mistakes that were handled to your satisfaction. Sometimes we make mistakes but its how you handle them that matters. We do try are best to please every customer and will continue to deliver customer satisfaction to are best abilty. Please if there is anything you may need in the future lets us know.

October 07, 2011

Dennis's demeanor and how he handled the three people involved in the buying process will bring me back to where ever he is working when I buy my next car. He listened to what was needed, what was wanted More

by Eeya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ealey
Oct 28, 2011 -

Bob Rohrman Schaumburg Kia responded

He really took care of all the people involved in the deal!!! Sometimes we forget about everyone else in the group and only pay attention to the purchaser. This was not the case hear. Dennis' attention to detail is what makes him so special. I wish you and the family the best of luck with the new vehicle and if you need anything at all please call!!!

October 05, 2011

Nick, as well as the sales representative who assisted me were extremely friendly and helpful through all the steps in buying my first car on my own. They took the time to explain each step of the process, More

by cstacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch
Oct 06, 2011 -

Bob Rohrman Schaumburg Kia responded

Christine Just wanted to say fo9r the kind words you had for me and everyone at Schaumburg Kia. enjoy your new Sorento and don't forget to send anyone in that is looking for a new or previously enjoyed vehicle. Thanks again. If you can never reach me you can call the General Manager directly for assistance. Nick Brotsch

October 04, 2011

The salespeople I worked with were friendly and not pushy. That's a great asset with me! They were direct and honest and I didn't feel backed into a corner with pressure to buy. After I finished the More

by jkmcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina and Steve Quirk
Oct 04, 2011 -

Bob Rohrman Schaumburg Kia responded

jkmcc, We want to thank you so much for the Awesome review. You are now part of the Rohrman family and here at Schaumburg Kia we will to continue to go out of our way to continue with such wonderful customer satisfaction. If there is anything you need feel free to contact the General Manager Matt Horn. Thank you again so much!!!!

October 03, 2011

To whom this may concern, They stick to their word and To whom this may concern, They stick to their word and now I'll buy from them again. Very satisfied about going to them now. More

by KiaNowSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some Random Sales Employee
Oct 04, 2011 -

Bob Rohrman Schaumburg Kia responded

Thank you for being satisfied. Being a part of the rohrman family now anything you need please feel free to contact the General Manager Matt Horn. Thank you again!!!!

October 02, 2011

We were looking for a second car for our family, we weren't sure if we wanted a new or used car. This dealership had been recomended to us by our next door neighbor for their customer service and serv More

by mazda3i
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina-sales, Nick Brotsch-finance
Oct 04, 2011 -

Bob Rohrman Schaumburg Kia responded

I am so gald to hear that your experience here at Bob Rohrman Schaumburg Kia was so pleasant. Dina is a wonderful salesperson and also pleased to hear that she took such good care of you. Nick is also very professional and cares deeply about the customer. Thank you so much for the great review and if you need anything please contact General Manager Matt Horn!!!

October 01, 2011

Seriously best buying experience EVER! This was my first new car and the experience was outstanding. Dennis (who was the internet person) communicated everything with me so well. I went into the dealer an More

by mczyz2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Yusufi
Oct 04, 2011 -

Bob Rohrman Schaumburg Kia responded

the best car buying experience EVER!!! WOW thanks! Dennis is very talented and takes care of all the customers requests no matter how big or small. Please recomend us to everyone you know. Part of being with the Rorhman family is the best part. We will continue our great customer service at all costs. Thanks again and enjoy your vehicle!!!

September 29, 2011

The best service ever! I will refer all my friends and family! I am 100% satisfied and they were able to get me out of a situation I thought I would never be able to get out of! Thank you! More

by cfrankiec22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Horn (GM); Teddy Dziedzic (sales); Nicole DuPass (Finance), Teddy Dziedzic
Oct 06, 2011 -

Bob Rohrman Schaumburg Kia responded

I want to personally thank you for the review. I am glad you are 100% satisfied. We appreciate your buisness and can't wait to help out your friends and family on any of their vehicle needs. If you need anything please feel free to let us know.

August 25, 2011

Dina was very helpful and always there when we had a question. She explained all the car 'terms' in words that a non experienced car buyer (like myself) would understand. More

by lovemypup1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Makina
Oct 06, 2011 -

Bob Rohrman Schaumburg Kia responded

Thank you very much for the opprtunity to help you with your last vehicle purchase. We will always be here for you for anything you may need.

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