Bob Rohrman Toyota

Good Deals I had a very good experience. At this location i went in without a car and walked out a great priced car low miles runs excellent.I would most defiant I had a very good experience. At this location i went in without a car and walked out a great priced car low miles runs excellent.I would most defiantly recommended Bobrohnman Toyota for whom ever wants to drive....they will alwats keep Lafayette driving...😃 More

My First Toyota! Did I need the fanciest SUV on the lot? No, no I didn't. Did I buy it? Yes I did. The staff actively worked with me to be certain I was driving a saf Did I need the fanciest SUV on the lot? No, no I didn't. Did I buy it? Yes I did. The staff actively worked with me to be certain I was driving a safe and extremely dependable truck for my daughters and I. A single mother spends a lot of time making decisions based on the well being of her children. They were patient, caring and willing to spend time explaining every detail. I ask lots of questions!! Thanks Ronda and Avery!! It's no surprise to me that the dealership is supremely successful with those two people employed there. Rich helped me with my first service oil change. He was knowledgable, kind and had my truck ready for me in a timely manner. Thank you Bob Rohrman Toyota Scion! I love my truck! More

Satisfied customer My favorite dealership. This is my second purchase. The staff is friendly and helpful. James Hardman was my salesman and he goes the extra mile to sat My favorite dealership. This is my second purchase. The staff is friendly and helpful. James Hardman was my salesman and he goes the extra mile to satisfy his customers. He is the best salesman I have ever had the pleasure of meeting in my opinion. I would recommend Bob Rohrman Toyota in Lafayette, Indiana to everyone. They took good care of their customers. More

Where's the team? Mr. James Hardman greeted us as we came through the door and remained present and attentive throughout the sale, even though he was actively working w Mr. James Hardman greeted us as we came through the door and remained present and attentive throughout the sale, even though he was actively working with other customers. While he was running between customers, taking care of details, it didn't appear that other employees were stepping up to support or expedite the process. We were at the dealership for six hours from stepping on the lot to driving away satisfied with a Toyota certified used car. During that time our experience varied depending on who on the team we encountered. Mr. Hardman continued to move the process forward, provided clear communication at each step, offered hospitality and regularly checked on our comfort. "Steve" abruptly interrupted at one point and rudely demanded information from Mr. Hardman. Jay, in the finance department, was clear and straightforward and then made an insulting remark when we declined the additional warranty coverage. Our experience was very mixed, from feeling insulted by the finance person (1 star), to receiving a professional and caring experience by Mr. Hardman (5 star). Bob Rohrman Toyota needs to strengthen their teamwork. More

Easy, Dependable, and great communication We had been looking for an Odyssey or Sienna for about a month. We visited a local dealer for a cash offer on our trade and they recommended Josh at We had been looking for an Odyssey or Sienna for about a month. We visited a local dealer for a cash offer on our trade and they recommended Josh at Bob Rohrman Toyota in Lafayette. He contacted me with a Sienna that just came in off of trade, sent over the car fax, and sent pictures within a short amount of time. He let me know of the service work it would need and prepared us for the visit to purchase. He was very receptive to the many questions I had about the vehicle sight unseen. During the visit we were paired with Ronda as our sales associate. She was very accommodating during out time at the dealership and made the process very easy. We appreciated the ease of business, communication from start to finish, and the dependability of the content regarding the vehicle. I would definitely recommend this dealer to anyone for a used vehicle...and I imagine the new sales team is more of the same. More

Amazing experience Car buying can be intimidating and stressful, but everyone we dealt with was wonderful and made it a great car buying experience for us all! Car buying can be intimidating and stressful, but everyone we dealt with was wonderful and made it a great car buying experience for us all! More

Very friendly and customer oriented My experience with Bob Rohrman Toyota Scion way exceeded my expectations. The salesmen James Hardman went above and beyond to get us into the perfect My experience with Bob Rohrman Toyota Scion way exceeded my expectations. The salesmen James Hardman went above and beyond to get us into the perfect car at a reasonable price for our growing family. This was a painless experience and we will be buying my wife's next car here also. More

Purchase a new car I bought my very first car and was very pleased with the help I was given. I felt as though everyone was honest and they explained everything I needed I bought my very first car and was very pleased with the help I was given. I felt as though everyone was honest and they explained everything I needed to know. More

Excellent Service from Start to Finish I didn't walk into Toyota expecting to walk out a few days later with my new 2016 Toyota Camry, but I did. James Hardman and the rest of the team at B I didn't walk into Toyota expecting to walk out a few days later with my new 2016 Toyota Camry, but I did. James Hardman and the rest of the team at Bob Rohrman Toyota made my experience excellent. James let me take a car for a spin while my older Toyota was getting looked at. He also let me keep one over night so I could show my husband and let him test drive it because my husband works nights. He answered questions that I had in a timely fashion and even contacted me afterhours, on my time, with answers to questions. James showed me all the options in the Camry as well, and was willing to find me the exact car I wanted since it wasn't on their lot. The team was also very helpful since I was on my own with my daughter. The play room was an excellent help while I was signing papers. James didn't push me into anything I didn't want. I also appreciated his thank you gift and also the thank you card I got in the mail a week later! I'm so happy with my new car, and I invite anyone looking for a new vehicle to get in contact with James Hardman! More

Excellent, A+++, Positive Experience!!! The difference in our buying experience was James Hardman. We have been searching for a car for about a month. We've talked to several dealerships, The difference in our buying experience was James Hardman. We have been searching for a car for about a month. We've talked to several dealerships, some with good service, some with poor. With James, we had excellent service from the time my son and I first walked the Toyota lot. He listened to my wife and I from the start. We had a great experience. There was no high pressure sales tactics, and in the end, James went above and beyond to satisfy our needs. James Hardman truly is "The only car guy you will ever need." More