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Bob Rohrman's Gurnee Hyundai
Gurnee, IL
1,459 Reviews
Gurnee Hyundai in Gurnee is Proud to Serve Drivers from Arlington Heights, Des Plaines, Kenosha, Waukegan and Beyond.
At Gurnee Hyundai, we like to think of ourselves as more than just a place to get a great deal on Hyundai vehicles. We're a place where drivers from all over Arlington Heights, Des Plaines, Kenosha and Waukegan can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Hyundai service, we always put the customer first.
At Gurnee Hyundai, We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the Hyundai models that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata keeps running smoothly.
Visit Gurnee Hyundai!
Have a few lingering questions? Want to speak with a Gurnee Hyundai team member? Stop by or call Gurnee Hyundai! One of our many professionals will work with Gurnee drivers to help with whatever automotive need you have! When it comes to finding a dealership, you can look to for help, you can end the search with Gurnee Hyundai! Stop by our dealership in person if you'd prefer and check out our latest selection of vehicles! Whether you're looking for a new Hyundai Elantra, Kona, Santa Fe, Tucson or Sonata, drivers can look to the Gurnee Hyundai team with confidence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,459 reviews
January 06, 2026
Took over 6 hours what should be 10 mins with the usual sales games and car was delivered two days later and not on time. No walk through or setup of bluekink or car functionality. Terrible Hyundai finance sales games and car was delivered two days later and not on time. No walk through or setup of bluekink or car functionality. Terrible Hyundai finance process and Zaher finance manager who had very poor customer interaction. no coverage on weekends and took three days to respond on finance. Only saving grace was Jeff the sales manager who was nice to deal with. The sales office was an under construction but no amenities water etc. More
by CASSIANLTD
Verified Customer
January 02, 2026
They had the car i wanted at a decent price, and they got the deal done. the deal done. More
by spouley
December 30, 2025
Jesus the sales person, Jeff the sales manager and the finance guy were all very easy to work with. The temporary office is jot the best. I am happy with my purchase of a 2026 Hybrid Hyundai Palisades. finance guy were all very easy to work with. The temporary office is jot the best. I am happy with my purchase of a 2026 Hybrid Hyundai Palisades. More
by ed.pooley
December 21, 2025
Patient, Professional and Friendly. Very good at explaining details, Pleasant and listens well. Highly recommended. Very good at explaining details, Pleasant and listens well. Highly recommended. More
by judybowman423
Employees Worked With
December 14, 2025
Very friendly salesperson. Felt like I got a good deal. Would highly recommend. Will consider them for my next car. Felt like I got a good deal. Would highly recommend. Will consider them for my next car. More
by jasonwierek
Employees Worked With
December 06, 2025
Dealership personnel were very accommodating to meet our needs, 2nd car we purchased and would go back again needs, 2nd car we purchased and would go back again More
by braysue
Employees Worked With
March 24, 2025
Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 year Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to. More
by moyliszka
Employees Worked With
February 27, 2025
Dealership never took my trade in out of my name. Sold the car and now someone in a city I have never visited is getting moving violations/tickets in my name. Called the dealership and spoke to Ron S Sold the car and now someone in a city I have never visited is getting moving violations/tickets in my name. Called the dealership and spoke to Ron Sedakis. Rude and unprofessional. Blew me off and blamed everyone from the state to the local dog catcher for the dealer not performing their duties. Looking for a vehicle, do not visit this dealership. Sales staff were great, but if the general manager is this awful at his job, I do not trust anything about them. Buy somewhere else. Will not be returning in the future and will let others know to steer clear. More
by cconeal3
Employees Worked With
Ron Sedakis
