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Bob Rohrman's Indy Hyundai

Indianapolis, IN

4.4
774 Reviews

7101 E Washington St

Indianapolis, IN

46219

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774 Reviews of Bob Rohrman's Indy Hyundai

September 27, 2022

Everything went smooth I checked and dropped my Santacruz off they called me about 30 minutes later said it was done More

by DOZERRYAN1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe, Casandra Herman, Anita Angon
Sep 28, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 26, 2022

I was misled into thinking my vehicle was going to be repaired by a woman who apparently does not know her job and entered false information in the notes from our call. The car was finished being looked More

by highnoon20001
Customer Service
Recommend Dealer
No
Employees Worked With
Do not know the name of the woman I talked to
Sep 29, 2022 -

Bob Rohrman's Indy Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2022

Juan Ortega and Joe Garry were great. Small dealership. Not very often you get to deal directly with the General Manager. Joe ordered the car I wanted. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garry, Juan Ortega
Sep 25, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 23, 2022

Nick was amazing. I had a vehicle in mind weeks before it even arrived. When it finally got there, he immediately went and got the keys to ensure that I would have fir More

by KADYAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Butler
Sep 25, 2022 -

Bob Rohrman's Indy Hyundai responded

We are very happy to hear that Nick provided you with such a positive experience! Congrats on your new vehicle! We sincerely value your business and look forward to your next visit.

September 21, 2022

Great service , Love the people working at the front desk. Thank you for a great service. Good luck a quote on a new car More

by COXLAURIE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Herman, Anita Angon
Sep 21, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

Quick and easy service! Made an appointment on the app and easily arrived and checked-in! More

by Juan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe, Casandra Herman, Anita Angon
Sep 20, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you, Juan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2022

the service was excellent, the staff was very helpful. including any recall info, highly recommend !! More

by DAVIS3665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monroe, Anita Angon
Sep 14, 2022 -

Bob Rohrman's Indy Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

September 13, 2022

I traveled 11 hours to get a Genesis. I called the day before and asked them to have paperwork ready and the car. To my surprise they did. I will be buying there again More

by DFITZWATER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ortega
Sep 14, 2022 -

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Genesis! Thanks again for choosing Bob Rohrman's Indy Hyundai!

September 09, 2022

The service was great the customer service was extremely friendly I would give them on a scale 1 to 10 a 10 More

by YVETTE.MAYO1231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Herman
Sep 11, 2022 -

Bob Rohrman's Indy Hyundai responded

Thanks for your feedback on your recent visit to Bob Rohrman's Indy Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 09, 2022

I was told I would be called back to see about my warranty and was never called back. I called multiple times without getting ahold of someone. More

by ELISE51934
Recommend Dealer
No
Employees Worked With
Anita Angon
Sep 14, 2022 -

Bob Rohrman's Indy Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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