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Bob Rohrman's Indy Hyundai

Indianapolis, IN

4.4
774 Reviews

7101 E Washington St

Indianapolis, IN

46219

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774 Reviews of Bob Rohrman's Indy Hyundai

March 30, 2023

I came in and purchased a 2017 Nissan Pathfinder and they gave me a great deal and helped with repairs on the vehicle. I recommend going to them for a new vehicle and services needed. More

by Adodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Andrew, Jason Parker
March 30, 2023

Had a great experience here. Jared sold me a Santa Fe Limited and Ryan did the financing. They were so easy to work with and I left happy! Would 10/10 recommend again! More

by ipickedpink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Berry
March 20, 2023

Was patient on payment but called nearly every day. After I bought the car the won't return my calls to tell me how the auto start works. Immediately after purchase things in the vehicle went wrong. Th More

by KYLEALLENWILLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Miller
Mar 23, 2023 -

Bob Rohrman's Indy Hyundai responded

Kyle, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 10, 2023

Started good but when I guestioned why the vehicle had a biohazard listing they did not know about it and wanted to know where I saw that. After telling them they stopped returning my calls and text. I ende More

by furb
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Stan Moore
Mar 16, 2023 -

Bob Rohrman's Indy Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 16, 2023 -

furb responded

I just was hoping to get more info regarding a possible cash purchase but responses after the initial question took hours to get and was very, very brief. Called and left a phone message with no response then sent a text with no response. The next day waited several hours still nothing, so I called and just asked for a salesperson. They answered right away and said they would check the price with the Mgr. Later was contacted by original salesman who just sent the web listed price stating that was the price. No discussion, no nothing. I would have been alright with your decision but it should not have taken almost 2 full days and me doing all the contacting to get it. I purchased a vehicle from another dealer who appeared to be more interested in doing business with me.

March 01, 2023

Very good service some miss communication but this is my fault mr zark was very good person m totally gud More

by KAPS2682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Wilbur
Mar 02, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Bob Rohrman's Indy Hyundai.

February 28, 2023

Great crew that works hard to get what customers need, done. When I visited, the crew was short-staffed and did what they could to accommodate me as soon as possible. More

by tehdisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monroe
Mar 01, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to share your feedback. We sincerely appreciate your business and hope to see you again!

February 28, 2023

I took my car to get cheak up at Bob Rohrman indy they told me what was wrong but it did get done after 1 week when they said it was going to get done in 2 days very unprofessional an MECHANIC did do sh,, More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Miller, Mitch Van Cleave
Mar 04, 2023 -

Bob Rohrman's Indy Hyundai responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 23, 2023

Stan was great! He stayed late on a Saturday to help get me into a newer car that fit my family’s needs. He was friendly and went above and beyond to work with my sc More

by MARTINAALLEN82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Moore
Feb 23, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you. We are very happy to hear that Stan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2023

Good staff and they are ready to make it work for you your desires and they are highly professional More

by ABIOLAWALE18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Feb 23, 2023 -

Bob Rohrman's Indy Hyundai responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Indy Hyundai. We appreciate your business and hope to see you again soon!

February 22, 2023

Everyone was professional, courteous, and explained unexpected delays to my repair promptly and thoroughly. Highly recommend. More

by TWISSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 23, 2023 -

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman's Indy Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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