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Bob Ross Buick GMC

Dayton, OH

Overview
Employees
Reviews
Vehicles
4.6
286 Reviews
We are proud to be your authorized Buick-GMC dealer in Centerville, Ohio. Bob Ross Buick-GMC has been serving the community for 50 years and is an award-winning, family-owned and operated dealership, which is deeply committed to the customer. Why Buy from Bob Ross Buick GMC? You'll see. You are our No. 1 priority! Your complete satisfaction is our focus. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick-GMC today and see exactly what we mean! We are proud to be serving Centerville and surrounding communities, as we continue to be involved in numerous events, sponsorships, and charitable activities as a way to give back to our customers. One of our favorite events is the annual Dragons High School Baseball Showcase at Day Air Ballpark, where we highlight outstanding athletes of local area high schools. The entire Ross Family also loves supporting our local schools, cultural arts, and non-profit organizations and to try and exemplify good citizenship for our employees and other area businesses. Come visit us at the Bob Ross Buick GMC showroom today and we’ll do everything we can to get you in the Buick GMC car, truck, or SUV that you’ve always wanted.
Contact Dealership

85 Loop Rd

Dayton, OH

45459

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Showing 286 reviews

September 28, 2025

Great customer service. Very friendly and helpful. Been with Bob Ross for several years and like their service. Thank you, Jesse Crawford, More

by FULTZ9123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Crawford
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Sep 28, 2025 -

Bob Ross Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 28, 2025

Bob Ross is very well ran ,excellent service department, great customer service representatives, nice show room too More

by petes97hog
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Crawford
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Sep 28, 2025 -

Bob Ross Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 28, 2025

I dread when my oil needs changed. My husband insists I take the car there. Your front end staff are not friendly and in the past has been condescending. Sometimes ignoring me. More

by CAMBK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 01, 2025 -

Bob Ross Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 27, 2025

Service department is all around terrible. Have to give information to 3 different people to check status of truck, scheduler has no idea what she’s doing. All around terrible. More

by t_traylor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department.
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Oct 01, 2025 -

Bob Ross Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 24, 2025

Professional, efficient service. ! Did a great job! Very pleasant employees with a comfortable waiting area. More

by rgbysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire service dept. I only got Lee’s name.
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September 24, 2025

My "go to" GMC dealer for my 2023 Denali. Bob Ross GMC team has treated me well on each visit and made sure I was pleased with service performed on my vehicle. More

by JBTHOMAS1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not interact with sales team
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September 23, 2025

Excellent experience! Rufus was a pleasant young man. He is a definitely a ssales person to keep! More

by CMJ5013
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rufus Wilson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Avery - Business MaNAGER
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September 22, 2025

Rufus was great. He showed the Cadillac I was interested in and went for a spin while we test drived it. More

by maryhuff777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rufus Wilson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2025

Average. Second time they didn't wash my vehicle after they asked me and I said yes More

by JDISANTO0523
Recommend Dealer
No
Employees Worked With
Lee
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September 20, 2025

Great customer service from the service department From the cashier to putting air in tires to the service advisor ( in this case Jesse ) all treat you with a smile More

by CPRETEKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Hayes- 5 stars, Tom Spears
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