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Bob Ross Buick GMC

Dayton, OH

Overview
Employees
Reviews
Vehicles
4.6
251 Reviews
We are proud to be your authorized Buick-GMC dealer in Centerville, Ohio. Bob Ross Buick-GMC has been serving the community for 50 years and is an award-winning, family-owned and operated dealership, which is deeply committed to the customer. Why Buy from Bob Ross Buick GMC? You'll see. You are our No. 1 priority! Your complete satisfaction is our focus. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick-GMC today and see exactly what we mean! We are proud to be serving Centerville and surrounding communities, as we continue to be involved in numerous events, sponsorships, and charitable activities as a way to give back to our customers. One of our favorite events is the annual Dragons High School Baseball Showcase at Day Air Ballpark, where we highlight outstanding athletes of local area high schools. The entire Ross Family also loves supporting our local schools, cultural arts, and non-profit organizations and to try and exemplify good citizenship for our employees and other area businesses. Come visit us at the Bob Ross Buick GMC showroom today and we’ll do everything we can to get you in the Buick GMC car, truck, or SUV that you’ve always wanted.
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85 Loop Rd

Dayton, OH

45459

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Showing 251 reviews

May 03, 2026

Should offer those who do this feed back some incentive like free car wash or Oil change...Our time is just as important as well as the time given by you employees. Every one that dealt with was courteous More

by charles_clemens_260
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Caldwell II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malachi Richie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WILL AVERY / Will was GREAT .. Very polite and patient with me..
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May 03, 2026 -

Bob Ross Buick GMC responded

Thank you for the five-star rating and for recognizing our team’s courteous and professional service. We appreciate your suggestion about offering service incentives. We look forward to supporting your new GMC in the future.

May 01, 2026

Yes I would recommend Bob Ross GMC. I would, however, suggest that you improve your AI bot, Sophie. I confirmed the vehicle was on site for a test drive three times, only to drive an More

by jcjasper70
Recommend Dealer
Yes
Employees Worked With
Ricardo Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Bob Ross Buick GMC responded

Thank you for recommending us and for your patience with the scheduling glitch in our online system. We’re glad Ricardo could step in and make sure your new GMC Yukon arrived for you. Enjoy your Yukon and safe travels ahead!

April 29, 2026

Staff was very professional and friendly. Service was completed very efficiently. I would highly recommend. More

by austinteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Wilson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot service persons name
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Apr 29, 2026 -

Bob Ross Buick GMC responded

Rufus and our team appreciate your comments about our professional, friendly service. We’re glad the work on your Buick Envista went smoothly and thank you for recommending us.

April 29, 2026

Vehicle was returned with a new check engine code. After additional time and pickup after issue was resolved, call to dealership and leaving voicemail was never answered. If it wasn't for recall or wa More

by DL
Recommend Dealer
No
Employees Worked With
Service department
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Apr 30, 2026 -

Bob Ross Buick GMC responded

Thank you for taking the time to share this feedback. We are truly sorry to hear that your recent service experience did not meet the level of communication and confidence we strive to provide. We understand how frustrating it can be to have an additional concern arise following service, along with difficulty reaching our team afterward. This is certainly not the impression we want to leave with any of our clients. Our General Manager, Gary Hayes, would appreciate the opportunity to speak with you directly, review the details of your visit, and work toward a proper resolution. Please contact Gary at 937-433-0990 at your earliest convenience. Thank you again for bringing this to our attention!

Apr 30, 2026 -

Bob Ross Buick GMC responded

Thank you for taking the time to share this with us, and I sincerely apologize for the frustration and inconvenience this situation has caused. We understand how concerning it is to have your vehicle returned with an additional check engine light concern, as well as the added disappointment of not receiving a timely response when attempting to contact our dealership. This is not the level of service or communication we aim to provide to our clients. We would very much appreciate the opportunity to review exactly what occurred during your visit and discuss how we can make this right. Our General Manager, Gary Hayes, would like to speak with you personally at your earliest convenience. Please contact Gary directly at 937-433-0990 when you are available. We truly value your business and hope to have the opportunity to restore your confidence in us. Thank you.

April 29, 2026

People were very competent and professional. I would recommend you to other people I know. More

by FCOLEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 29, 2026 -

Bob Ross Buick GMC responded

We’re glad our team provided professional service for your Buick Enclave. Thank you for recommending us to your friends. We look forward to assisting you again.

April 29, 2026

Outstanding! I had a great sales rep Tom Spears, and the owner Janelle Ross took time out of her day to talk with me -not once but twice - thanking me for choosin More

by CSCampbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Bob Ross Buick GMC responded

So glad Tom could guide you through your first Buick experience. It’s rewarding to know the Encore drives beautifully and that everything went smoothly. Thank you for choosing Buick, and congratulations on your new Encore.

April 28, 2026

Knowledgeable, reviewed many details, explained financing options, flexible on appointments... I was a repeat customer. More

by tdlivesayuc12
Recommend Dealer
Yes
Employees Worked With
Tom Spears
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Apr 28, 2026 -

Bob Ross Buick GMC responded

It’s wonderful that our team could review financing options, cover every detail, and provide flexible appointments as a returning customer. Thank you for choosing us again for your new Buick Envista, and we look forward to assisting you in the future.

April 28, 2026

Very efficient, organized and thorough. Wait time was minimal as well. I would recommend Bob Ross to anyone who is looking for a car or service on their own GMC vehicle. More

by vfreeman53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony?
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Apr 28, 2026 -

Bob Ross Buick GMC responded

Thank you for sharing your experience with service on your GMC Acadia. Devon and our team are glad to have kept everything efficient and minimized your wait. We appreciate your recommendation and look forward to helping you again.

April 26, 2026

I didnt know that it was going to take as long as it did Receive bill and it said that I declined a service and Joe never asked me about it, I called him about it and he then told me what it was. He said th More

by teasha_boling
Recommend Dealer
Yes
Employees Worked With
Joe
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Apr 27, 2026 -

Bob Ross Buick GMC responded

Thank you, Teasha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Ross Buick GMC.

April 26, 2026

Great dealership, great service. Would recommend them to anyone that would be looking for a new vehicle. More

by TODD@LUFFINDUSTRIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Bob Ross Buick GMC responded

It’s wonderful to hear that Roger and our team delivered great service on your GMC 2500. Thank you for recommending us to others seeking a new vehicle. We look forward to helping you again whenever you need us.

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