Bob Ross Buick GMC

Over many years, have purchased 10 cars, 2 p/u trucks, & 3 vans. Always a great relationship with the entire staff! Probably why I keep coming back! Salesman Tom Spears, best ever to work with. Listens, 3 vans. Always a great relationship with the entire staff! Probably why I keep coming back! Salesman Tom Spears, best ever to work with. Listens, offers good advice, and follows up. More

Always superb experience! ! Jesse and Nina worked very hard at getting me out the door by 300pm. Very friendly and professional. When I lived in Columbus I always scheduled ma ! Jesse and Nina worked very hard at getting me out the door by 300pm. Very friendly and professional. When I lived in Columbus I always scheduled maintenance at Bob Ross Buick. They are the best GM dealer service!!! More

Good except my seat & odometer was changed when finished Service men were professional All good Service men were professional All good More

Ricardo was courteous, professional, and knowledgeable about the vehicle l purchased from Bob Ross Buick GMC. Thank you about the vehicle l purchased from Bob Ross Buick GMC. Thank you More

This dealership sales great Buicks. I have two from there. They have a long life span for the amount of miles I have on my vehicles. I’ll probably continue to make purchases there for m I have two from there. They have a long life span for the amount of miles I have on my vehicles. I’ll probably continue to make purchases there for many more years. More

We have always had a good experience but recently had an issue with our insurance, Endurance. The claim was not submitted by your office so I ended up paying the full amount, $1,751. After working with yo issue with our insurance, Endurance. The claim was not submitted by your office so I ended up paying the full amount, $1,751. After working with your gentlemen, they helped make it right. I did not expect them to write me a check but was okay with them doing work to cover my loss. The only complaint that I have is that I believe they should have worked with Endurance to get the exact amount they would have paid and then covered that amount in work done. I did not get an itemized bill nor an amount concerning the Endurance coverage. I have no idea how close they came to covering the error. I am very grateful for what they did, covering the cost of my last visit. It was not my intention to take advantage or get more than was owed to me. I am very grateful that they helped but it should not have been so difficult. To me the choices were clear, your mistake, your obligation to do right by the customer. I look forward to continuing to use your services and will be sure to remind the office that I have Endurance and all claims should be submitted prior to work being done. Again, I am grateful for your help and appreciate Lee working with me. More

Tom, thank you! ! You made the entire buying process so easy!! I’d recommend you and this dealership to my friends and family!! God Bless ! You made the entire buying process so easy!! I’d recommend you and this dealership to my friends and family!! God Bless More

Really liked Rufus our salesman. Bought 2 cars at the same time which was challenging. Bought 2 cars at the same time which was challenging. More

It was a smooth process and they are great people to do business with up and down the dealership. business with up and down the dealership. More

Exceptional service ! !! Would recommend to all my friends and family. Jesse was very friendly and a pleasure to work with. !! Would recommend to all my friends and family. Jesse was very friendly and a pleasure to work with. More