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Bob Ross Buick GMC

Dayton, OH

4.6
389 Reviews
We are proud to be your authorized Buick-GMC dealer in Centerville, Ohio. Bob Ross Buick-GMC has been serving the community for 50 years and is an award-winning, family-owned and operated dealership, which is deeply committed to the customer. Why Buy from Bob Ross Buick GMC? You'll see. You are our No. 1 priority! Your complete satisfaction is our focus. We attribute our high level of success to both our customers and our employees. Visit Bob Ross Buick-GMC today and see exactly what we mean! We are proud to be serving Centerville and surrounding communities, as we continue to be involved in numerous events, sponsorships, and charitable activities as a way to give back to our customers. One of our favorite events is the annual Dragons High School Baseball Showcase at Day Air Ballpark, where we highlight outstanding athletes of local area high schools. The entire Ross Family also loves supporting our local schools, cultural arts, and non-profit organizations and to try and exemplify good citizenship for our employees and other area businesses. Come visit us at the Bob Ross Buick GMC showroom today and we’ll do everything we can to get you in the Buick GMC car, truck, or SUV that you’ve always wanted.
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85 Loop Rd

Dayton, OH

45459

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Showing 389 reviews

August 29, 2026

I believe that they did not rotate the tires. Same thing last time. I won't be back. More

by larrybaron.baron
Recommend Dealer
No
Sep 04, 2026 -

Bob Ross Buick GMC responded

Larry, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 29, 2026

I believe that they did not rotate the tires. Same thing last time. I won't be back. More

by larrybaron.baron
Recommend Dealer
No
Sep 04, 2026 -

Bob Ross Buick GMC responded

Thank you, Larry, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. If you don't mind, please reach out to us; we would love to address your concerns. Thank you.

August 29, 2026

Oil change was done on my vehicle. Oil filter was not put on tight so oil on my driveway after service. Oil was also overfilled. When I reached out to the service manager I had to leav More

by ljholley1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Taylor
Sep 01, 2026 -

Bob Ross Buick GMC responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 27, 2026

Very easy to make a service appointment. They call to remind you also. All employees we talked to were very polite and helpful. We waited on our car and the waiting room was comfortable. Ser More

by gulleyteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Bob Ross Buick GMC responded

Knowing that setting up your GMC Terrain’s service appointment was effortless and our reminder calls helpful is rewarding. We’re pleased our service department could deliver fast, polite assistance in a comfortable setting. Hearing that you couldn’t have been more pleased with your appointment means a lot to our team.

August 27, 2026

Great service and personal touch. Everyone was great. Will definitely recommend and return for service and support. More

by tim.pshaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Bob Ross Buick GMC responded

Your praise of our attentive approach during service on your Enclave shows we delivered the personal care we strive for. Hearing that you’ll recommend us and return for service means a lot to our service team.

August 26, 2026

Great dealership with excellent service and sales personnel. We will definitely return for other purchases. More

by Wpajcph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rufus Wilson Jr
Aug 27, 2026 -

Bob Ross Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Bob Ross Buick GMC are glad to have you as a customer.

August 25, 2026

My oil change/tire rotation was on time and professional. This includes the service Advisor and the technician that provided the follow-up video. More

by MAC091159
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I just worked with service department advisor, and payment/accounting.
Aug 25, 2026 -

Bob Ross Buick GMC responded

We’re glad your oil change and tire rotation on your GMC Acadia were handled promptly and with care. Hearing that the follow-up video and support from our service advisor were helpful means a lot to us. Thank you for the five-star rating!

August 23, 2026

I had an outstanding experience purchasing my new GMC Sierra from Bob Ross Buick GMC, and I especially want to recognize Dan Meyer, who was an excellent salesman throughout the entire process. From th More

by Bret Seipel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Meyer
Aug 23, 2026 -

Bob Ross Buick GMC responded

We’re glad the buying process felt smooth and straightforward. Knowing you felt informed and confident about your new GMC Sierra 1500 makes this work truly rewarding. Your recommendation means a great deal to our team.

August 23, 2026

Everyone was courteous and knowledgeable. Service was done on time without any delay and done well. They even asked if I wanted a car wash after service was performed. Highly recommend. More

by conklinjeff99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 23, 2026 -

Bob Ross Buick GMC responded

We’re glad the service on your Buick Encore GX went smoothly from start to finish. Knowing you found our team courteous and knowledgeable is rewarding. Our service team is pleased we could offer a car wash after your service.

August 19, 2026

People are very helpful can tell they put your needs first and you can tell they love their job. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Grams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance in service
Aug 19, 2026 -

Bob Ross Buick GMC responded

Putting our customers first guides every interaction in our showroom. Hearing that our team’s helpfulness and enthusiasm made your new Buick Enclave purchase feel special is rewarding.

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