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Bob Ruth Ford
Dillsburg, PA
722 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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September 07, 2013
Had a great salesman Mr. Turnner one of the best salesmen I have ever had. Had problems but they have came through and fixed everything. Thanks to Mr. Ruth. I have ever had. Had problems but they have came through and fixed everything. Thanks to Mr. Ruth. More
by johnSrt
Employees Worked With
service manager and sales manager , Rob Ruth, Jeff Turner
October 12, 2011
Apparently the only people that get fast service at this Apparently the only people that get fast service at this Ford dealership are people with warranties still on their vehicles. Even with an appointmen Apparently the only people that get fast service at this Ford dealership are people with warranties still on their vehicles. Even with an appointment and telling the service advisor what was wrong, at 5 pm my car still wasn't done. They needed to try and 'find' the parts. I have been a loyal Ford owner for the last 30 years, I have even bought from this dealer and as long as my vehicle was under warranty the service was good. This experience reminds me of why I stopped taking my vehicles there. So because I didn't specify I NEEDED my car back by tonight, I got pushed to the end of the line and now I may have to wait until the parts can be found! The price I was given may not be accurate, because of the availability of the parts! Seriously poor, poor customer service. More
by notahyle
Employees Worked With
Jeremy Miller
