Bob Ruth Ford

Apparently the only people that get fast service at this Apparently the only people that get fast service at this Ford dealership are people with warranties still on their vehicles. Even with an appointmen Apparently the only people that get fast service at this Ford dealership are people with warranties still on their vehicles. Even with an appointment and telling the service advisor what was wrong, at 5 pm my car still wasn't done. They needed to try and 'find' the parts. I have been a loyal Ford owner for the last 30 years, I have even bought from this dealer and as long as my vehicle was under warranty the service was good. This experience reminds me of why I stopped taking my vehicles there. So because I didn't specify I NEEDED my car back by tonight, I got pushed to the end of the line and now I may have to wait until the parts can be found! The price I was given may not be accurate, because of the availability of the parts! Seriously poor, poor customer service. More