Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Bob Sight Ford - Service Center

Lees Summit, MO

4.3
79 Lifetime Reviews Review Dealership

79 Reviews of Bob Sight Ford - Service Center

Sort by
June 27, 2020

"Chad Richwine and his staff have cared for us for quite..."

- Rook

Chad Richwine and his staff have cared for us for quite some time now. They service 4 different Super Duty trucks for us and sometimes under special circumstances. They go the extra mile and routinely go out of their way to be sure we get exactly what we need. Matt, Tommy, Glenn, Wes, Troy or Brian all do a great job. Thank you, fellas.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chad Richwine
Jun 30, 2020 -

Bob Sight Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bob Sight Ford's Service Department. Regards, Brian Sight and Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

March 06, 2020

"Great Service"

- Chris & Judy

Recently my wife and I were visiting family in Lees Summit . As we were ready to head back to Florida, our car began making grinding noises and we were having trouble with our brakes. We decided to postpone our return trip and took the car in to Bob Sight's service department. What a great experience! With no appointment I took the car in first thing Monday morning, I was immediately helped by Tommie Neet who assured me the car would be taken care of. He knew exactly what the problem was and told me he would call and let me know the progress. In record time he called and informed me of what the car needed and what the cost would be. We were expecting to be without the car for more than a day, but in a few hours he called and said the car was ready. The next morning we were able to continue on our trip. Tommie was really great! I would recommend him and the entire department to anyone in need of service. Thank you for all of your help.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommie Neet
Mar 18, 2020 -

Bob Sight Ford responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Brian Sight and Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

January 19, 2019

"Check engine light"

- Jg3029

Over priced as can be. Wife took her car in to get checked. Turns out it was a error code p305...misfire #5. 500 bucks for 1 spark plug and a 60 dollar coil pack. You lost my business! Will never buy anything from this dealership again

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Lee Swanson
1.0
Derrick White
1.0
David Whittaker
1.0
Brad Frazee
1.0
Brian Sight
1.0
Jeff Sight
1.0
Zachary Sight
1.0
Jim Trader
1.0
Jan 22, 2019 -

Bob Sight Ford responded

Hello there, We appreciate your feedback and are sorry to hear that your experience at Bob Sight Ford did not meet your expectations. We aim to provide the best customer service for all of our customers. Please contact General Manager Zachary Sight at 816-524-6550 or zsight@bobsight.com to discuss your concerns further. Thank you.

December 22, 2018

"Great dealery"

- Cade

Great place to buy and great experience with the service department. I’ve bought two vehicles with them and plan on doing my business with them from now on.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brackeen
5.0
Brian Sight
5.0
Other Employees : Wes in the service dept.
Dec 26, 2018 -

Bob Sight Ford responded

Thank you so much for this kind review! See you next time!!

December 18, 2018

"New battery needed and recieved "

- dan K 19

Very nice and knoweledgable staff. Job was done quickly and correctly with professional service people who cared that the job was completely and on time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sight
5.0
Dec 19, 2018 -

Bob Sight Ford responded

Thanks for your positive review! We really appreciate your feedback!

December 18, 2018

"Excellent customer service"

- Chattycrafter

The service department was great. Matt Logeman did an awesome job! My service issue was handled promptly and efficiently. I would recommend this dealership to my friends and family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Logeman
Dec 19, 2018 -

Bob Sight Ford responded

Thanks so much for your positive review and your recommendation! See you next time!

November 28, 2018

"SIMPLE OIL CHANGE"

- EXPEDITION17

THEY DO GREAT WORK AND EVERYONE ELSE KNOWS IT AS WELL BECAUSE THEY ARE ALWAYS BUSY BUT WORTH THE WAIT. GREAT JOB ALL THE WAY AROUND!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Frazee
5.0
Dec 03, 2018 -

Bob Sight Ford responded

Thank you for this awesome feedback! We're glad we could be of service!

November 08, 2018

"Service Visit"

- Debbie Reed

This service department, and in particular Troy Shatto, always provides great customer service. I'm always kept informed of service needed, estimated cost, progress made as well as timing for completion. But even more important to me, I have total confidence that I receive the service my car needs without unnecessary additions. This is what keeps me coming back....I am a loyal customer and have recommended Bob Sight Service Department (and especially Troy) to others as well.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Troy Shatto
Nov 08, 2018 -

Bob Sight Ford responded

Thanks for this awesome review, Debbie! We really appreciate your feedback!

September 04, 2018

"Oil change"

- Kretschmar-gal

Every time I bring my car into this dealership I get great service! All of the men in the service dept are so polite and helpful. Wes and Matt are outstanding to work with!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Trader
5.0
Other Employees : Wes and Matt in the service department
Sep 06, 2018 -

Bob Sight Ford responded

Thank you for your kind comments about our team! We're so glad we could help you out!

September 04, 2018

"Dead battery!"

- Tlthomas

I came in late in the day with a dead battery. Literally I had to jump my car to bring it in and could not turn it off once arriving or the battery would have required another jump. Glenn got me in late on August 31st before the three day holiday weekend and was able to get me back on the road even with a complicated new battery install. Thanks all! I’m a fan of the Bob Sight crew!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Glenn A.
Sep 06, 2018 -

Bob Sight Ford responded

We're glad we cold be of service! Thanks for taking the time to leave us a review!

1
...
1 - 10 of 79 results