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Bob Sight Ford - Service Center

Lees Summit, MO

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88 Reviews

88 Reviews of Bob Sight Ford - Service Center

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March 06, 2020

Great Service Recently my wife and I were visiting family in Lees Summit . As we were ready to head back to Florida, our car began making grinding noises and we wer More

by Chris & Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommie Neet
Mar 18, 2020 -

Bob Sight Ford responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Brian Sight and Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550

January 19, 2019

Check engine light Over priced as can be. Wife took her car in to get checked. Turns out it was a error code p305...misfire #5. 500 bucks for 1 spark plug and a 60 do More

by Jg3029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Sight, Brian Sight, Lee Swanson, David Whittaker, Jeff Sight, Jim Trader, Derrick White, Brad Frazee
Jan 22, 2019 -

Bob Sight Ford responded

Hello there, We appreciate your feedback and are sorry to hear that your experience at Bob Sight Ford did not meet your expectations. We aim to provide the best customer service for all of our customers. Please contact General Manager Zachary Sight at 816-524-6550 or zsight@bobsight.com to discuss your concerns further. Thank you.

December 22, 2018

Great dealery Great place to buy and great experience with the service department. I’ve bought two vehicles with them and plan on doing my business with them from n More

by Cade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes in the service dept. , Steve Brackeen, Brian Sight
Dec 26, 2018 -

Bob Sight Ford responded

Thank you so much for this kind review! See you next time!!

December 18, 2018

New battery needed and recieved Very nice and knoweledgable staff. Job was done quickly and correctly with professional service people who cared that the job was completely and on t More

by dan K 19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sight
Dec 19, 2018 -

Bob Sight Ford responded

Thanks for your positive review! We really appreciate your feedback!

December 18, 2018

Excellent customer service The service department was great. Matt Logeman did an awesome job! My service issue was handled promptly and efficiently. I would recommend this deale More

by Chattycrafter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Logeman
Dec 19, 2018 -

Bob Sight Ford responded

Thanks so much for your positive review and your recommendation! See you next time!

November 28, 2018

SIMPLE OIL CHANGE THEY DO GREAT WORK AND EVERYONE ELSE KNOWS IT AS WELL BECAUSE THEY ARE ALWAYS BUSY BUT WORTH THE WAIT. GREAT JOB ALL THE WAY AROUND! More

by EXPEDITION17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Frazee
Dec 03, 2018 -

Bob Sight Ford responded

Thank you for this awesome feedback! We're glad we could be of service!

November 08, 2018

Service Visit This service department, and in particular Troy Shatto, always provides great customer service. I'm always kept informed of service needed, estimated More

by Debbie Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Shatto
Nov 08, 2018 -

Bob Sight Ford responded

Thanks for this awesome review, Debbie! We really appreciate your feedback!

September 04, 2018

Dead battery! I came in late in the day with a dead battery. Literally I had to jump my car to bring it in and could not turn it off once arriving or the battery wo More

by Tlthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn A.
Sep 06, 2018 -

Bob Sight Ford responded

We're glad we cold be of service! Thanks for taking the time to leave us a review!

September 04, 2018

Oil change Every time I bring my car into this dealership I get great service! All of the men in the service dept are so polite and helpful. Wes and Matt are o More

by Kretschmar-gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes and Matt in the service department, Jim Trader
Sep 06, 2018 -

Bob Sight Ford responded

Thank you for your kind comments about our team! We're so glad we could help you out!

August 28, 2018

Great experience As soon as I arrived in the service bay you could feel the good energy... technicians on the move while smiling as they went about their duties. A si More

by Bbranner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Logeman, David Whittaker, Jeff Sight
Aug 29, 2018 -

Bob Sight Ford responded

We're so happy we could help! Thanks for choosing Bob Sight Ford!

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