Bob Smith MINI
Calabasas, CA
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Jacinda was super helpful and diligent throughout the entire process. She made the experience as seamless as could be and I greatly appreciate all she did. Super happy with the new Mini EV! entire process. She made the experience as seamless as could be and I greatly appreciate all she did. Super happy with the new Mini EV! More
My experience at Bob Smith Mini was excellent. The showroom was lovely, there was plenty of parking and the salesman Miki, could not have been nicer, more helpful or more knowledgeable. I was prov The showroom was lovely, there was plenty of parking and the salesman Miki, could not have been nicer, more helpful or more knowledgeable. I was provided with all the information I asked for and all my questions were answered. More
I went to Bob Smith Mini with a quote for a Mini Countryman from another dealership because they were closer to my home. Not only did they match it but the deal they worked out for my trade-in saved Countryman from another dealership because they were closer to my home. Not only did they match it but the deal they worked out for my trade-in saved me money as well. Jacinda Olivas my salesperson was great, very knowledgeable and explained every detail of the transaction. If your looking to purchase or lease a Mini Cooper a highly recommend you contact Jacinda Olivas at Bob Smith Mini. More
I have been looking for a Mini Countryman since later 2022 and Jacinda helped in providing variety of choices from what was already in stock to what can be ordered. I would have seen her wanting to get r 2022 and Jacinda helped in providing variety of choices from what was already in stock to what can be ordered. I would have seen her wanting to get rid of all the stock that she had, but instead advised and encouraged me to order the vehicle that was being ordered for delivery in 2023. She did an awesome job in pricing it like the other dealerships and constantly keeping me updated with dates and where in the process vehicle is in. Purchasing and financing was seamless and without any pressure from Jacinda. She worked and advocated for me, instead of being a "salesperson." She is someone I can trust and will work with you, and provide the best that she can do. Highly recommend! More
I had an amazing customer experience at Bob Smith Mini. In December 2022 my daughter was frantically looking for a car, we had visited many dealerships and tested lots of cars. The first and then last pl In December 2022 my daughter was frantically looking for a car, we had visited many dealerships and tested lots of cars. The first and then last place we came back to was Bob Smith. It wasn't only the fact that we loved the mini, it was the kind and welcoming demeanor of the sales representative Jacinda Olivas and her manager Christopher Conway. My daughter was actually on her way to catch a flight to NYC when we stopped in, and they both went over an above to finalize the sale and send us on our way. Jacinda was in constant communication during the financing and sales contract process, she always made herself available to answer ALL the questions. I loved the car so much that 2 weeks later I decided to also purchase a mini. Again the sales associate Jacinda, who always has a smile helped me with my purchase. I just want to thank both these people for providing such a positive experience for both myself and my daughter. More
After talking with sakes people of other Mini Cooper dealerships, I found Bob Mini Cooper’s representative, Miklos a very professional and knowledgeable person. He was patient in answering any concern dealerships, I found Bob Mini Cooper’s representative, Miklos a very professional and knowledgeable person. He was patient in answering any concerns we had with regards to the car. I appreciate his friendly interaction with his customers and he kept us updated as to the delivery of the car. Since this is the first time that we have purchased a Mini Cooper, Miklos took the time to show us important features of the car. I would gladly recommend Bob Smith Mini Cooper to family and friends. More
Fantastic! A wonderful experience working with Chris Conway, Miklos Forgo, and the whole MINI sales and service team. I first connected with Chris, who had Mik A wonderful experience working with Chris Conway, Miklos Forgo, and the whole MINI sales and service team. I first connected with Chris, who had Miki work with me on the purchase. Communication was solid throughout the order process, most of it done by phone, email, or text. A small issue came up soon after, where Christina in Service along with Miki took excellent care of me. I’m really happy with the purchase and the experience. I’ll be returning. More