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Bob Smith MINI

Calabasas, CA

4.8
98 Reviews

24500 Calabasas Rd

Calabasas, CA

91302

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Showing 98 reviews

January 25, 2024

Jacinda was super helpful and diligent throughout the entire process. She made the experience as seamless as could be and I greatly appreciate all she did. Super happy with the new Mini EV! More

by chase.austin.cohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinda
Jan 30, 2024 -

Bob Smith MINI responded

Hi there! We appreciate the 5 star review of Bob Smith Mini! We're glad Jacinda could make this entire process go smoothly for you. Thanks for trusting Bob Smith to get this done, we hope you enjoy your new MINI EV!

September 28, 2023

I purchased a Mini SE. Miki made the process smooth and easy. Great customer service! More

by kate.nichols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miklos, Ken Lemier, Hudson Walbank
Oct 04, 2023 -

Bob Smith MINI responded

Hello Kate, thanks for this 5 star review of Bob Smith MINI! We're happy to hear Miki could make this such a smooth and seamless process for you. Thanks for choosing Bob Smith, enjoy your new MINI!

September 10, 2023

My experience at Bob Smith Mini was excellent. The showroom was lovely, there was plenty of parking and the salesman Miki, could not have been nicer, more helpful or more knowledgeable. I was prov More

by cathyron
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miklos
Sep 12, 2023 -

Bob Smith MINI responded

Hi there, thanks for sharing your 5 star review of Bob Smith MINI. We are glad that Miki was there to assist with everything, and it makes us happy you enjoyed your time here! Thanks for choosing Bob Smith, we hope you take care!

March 23, 2023

I went to Bob Smith Mini with a quote for a Mini Countryman from another dealership because they were closer to my home. Not only did they match it but the deal they worked out for my trade-in saved More

by Gary Toller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinda Olivas/ Frank
Mar 28, 2023 -

Bob Smith MINI responded

Hi Gary, thank you so much for the 5 star review of us here at Bob Smith MINI. We're so happy to hear we had the specific Countryman you were looking for, and that Jacinda was able to assist you in making that transaction! Thanks for choosing Bob Smith, we hope you enjoy!

February 24, 2023

I have been looking for a Mini Countryman since later 2022 and Jacinda helped in providing variety of choices from what was already in stock to what can be ordered. I would have seen her wanting to get r More

by Manny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinda Olivas
Feb 28, 2023 -

Bob Smith MINI responded

Hello Manny! Thanks for the five star review of us at Bob Smith MINI. We're happy to hear that Jacinda was able to guide you through the entire pre order process and we're happy to hear you finally got the Countryman you've wanted! Thanks for choosing Bob Smith, we hope you enjoy every new mile ahead!

January 31, 2023

I had an amazing customer experience at Bob Smith Mini. In December 2022 my daughter was frantically looking for a car, we had visited many dealerships and tested lots of cars. The first and then last pl More

by Anitalovasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacinda Olivas and Christoper Conway
Jan 31, 2023 -

Anitalovasi responded

Great customer experience.. thank you

December 17, 2022

After talking with sakes people of other Mini Cooper dealerships, I found Bob Mini Cooper’s representative, Miklos a very professional and knowledgeable person. He was patient in answering any concern More

by Ngonzales3613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miklos
Dec 20, 2022 -

Bob Smith MINI responded

Hello, we appreciate you sharing your five star review of us here at Bob Smith MINI. We're pleased to hear that Miklos was so helpful in your decision to buy a new MINI from us. Thank you for choosing Bob Smith for your next vehicle, we hope you enjoy the road ahead!

December 02, 2022

Great service. I’m a repeat buyer and my new Mini Cooper Works is GREAT! More

by Cpeckskydive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rock Star in Sales. He’s great!
Dec 06, 2022 -

Bob Smith MINI responded

Hello, thank you for sharing your recent review with us at Bob Smith MINI! We're glad to hear you are enjoying your new Mini Cooper Works! Thanks for always choosing Bob Smith, we look forward to your next visit!

November 05, 2022

Fantastic! A wonderful experience working with Chris Conway, Miklos Forgo, and the whole MINI sales and service team. I first connected with Chris, who had Mik More

by spidermnmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miklos Forgo, Chris Conway, Christina Magan
Nov 08, 2022 -

Bob Smith MINI responded

Hello, thank you for sharing your five star review with us at Bob Smith MINI! We love to hear you had a fantastic experience all around with our team. Thank you for choosing Bob Smith, we look forward to your next visit!

October 20, 2022

Every time I go to Bob Smith Mini I leave with my dream car. Great customer service! More

by Fernanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miklos Forgo
Oct 25, 2022 -

Bob Smith MINI responded

Hello Fernanda, thank you for sharing your five star review with us at Bob Smith MINI! We're so glad to hear you have an enjoyable customer experience during every visit with us! Thanks for choosing Bob Smith, we look forward to seeing you again!

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