Bob Smith MINI

This was my first time going to Bob Smith MINI in Calabasas. I would like to send a sincere 'Thank You' to Sue Bloger at Bob Smith MINI - Calabasas for her awesome service!! She was absolutely the Calabasas. I would like to send a sincere 'Thank You' to Sue Bloger at Bob Smith MINI - Calabasas for her awesome service!! She was absolutely the best with a great positive personality, she was so helpful with all my question and so easy to work with. I really really enjoyed Getting my car service with her. And I will tell all my friends and family who have a BMW or MINI to go to Bob Smith. YOu guys are awesome. Thank you sooooo much for your amazing service Sue! Negar Tafreshi More

Had a wonderful experience with George and Scott they were very helpful with my purchase of a new mini coupe. Great customer service and everyone there was friendly and personable. Would definitely recom were very helpful with my purchase of a new mini coupe. Great customer service and everyone there was friendly and personable. Would definitely recommend this dealership to others. More

I had a wonderful experience buying my 2014 Mini Countryman last weekend ! Richard sold me the car. He wasn't pushy, was very knowledgeable and got me a great price! Lauren helped us with the paperw Countryman last weekend ! Richard sold me the car. He wasn't pushy, was very knowledgeable and got me a great price! Lauren helped us with the paperwork and she is equally as personable and knowledgeable. I highly recommend Bob Smith Mini. I love my new car!!! More

Christina is fantastic! She provides the same exemplary above-and-beyond service every time I come in. She is fast, efficient and friendly, absolutely wonderful to work with. You know your car is in the ri above-and-beyond service every time I come in. She is fast, efficient and friendly, absolutely wonderful to work with. You know your car is in the right hands with her. Thanks!! More

The best!!!!mr Josh from mini service was and is the perfect sample of customer service...thank you...remember if you want someone that will take care of your car and most important of yourself, Josh Ga perfect sample of customer service...thank you...remember if you want someone that will take care of your car and most important of yourself, Josh Gates is the man. More

We would like to send a sincere 'Thank You' to We would like to send a sincere 'Thank You' to Josh Gates at Bob Smith MINI - Calabasas for awesome service, every time! Our son, who will be start We would like to send a sincere 'Thank You' to Josh Gates at Bob Smith MINI - Calabasas for awesome service, every time! Our son, who will be starting college in the Fall, is very proud of his 2002 MINI Cooper! He takes great pride in his car and has worked very hard to afford the maintenance and making it his own. Josh has been a perfect fit for him, being a young guy himself, he's explained in detail the care and maintenance necsessary to keep it in great condition and we appreciate that! His attention to detail, his timeliness and courtesy are all reasons we go all the way to Calabasas even though we have a MINI Cooper dealer in our own city. More

Josh has consistently provided excellent customer service every time I've visited Bob Smith Mini. It is rare to find this level of excellence and consistency. He gets a perfect score from me because his cust every time I've visited Bob Smith Mini. It is rare to find this level of excellence and consistency. He gets a perfect score from me because his customer service skills are outstanding, and he is always happy to see me! What more can you ask? He takes care of my car, very proactively as well, answers all my questions, he's courteous, super nice and very knowledgeable. I give Josh a perfect five star rating every time I visit and I'd give him a raise if I could do that too! More

very cordial- very helpful- very willing to help- loaner car great- glad this is the dealer near me. Clean, comfortable environment for customer- Wouldn’t hesitate to use again car great- glad this is the dealer near me. Clean, comfortable environment for customer- Wouldn’t hesitate to use again More

I was met in the driveway the moment I pulled in by a Freud ky and caring representative who listened to my concerns and explained the service needed to me, and made sure I want going to pay for anything Freud ky and caring representative who listened to my concerns and explained the service needed to me, and made sure I want going to pay for anything I didn't need. The car was ready in a few hours and running like new again. I have recently moved from the east coast and had my car serviced at Southampton mini before and I must say, this new place could teach Southampton mini a thing or two about service , friendliness and just a great place to hang out while you wait for your car ( although I was offered and drove a brand new BMW while I waited for my car!) More

We purchased a countrymen-s all4 last december, we bought the extended warranty also. The dealership told us to allways have them service the car even thought we live over 100 miles north of them in Buellton the extended warranty also. The dealership told us to allways have them service the car even thought we live over 100 miles north of them in Buellton CA., they said thst is no problem because mini roadside would pay for the towing both ways which they did. We sent it in a couple of weeks ago for service and recalls, one of the issuse's was the sunvisors which they replaced which now is lose and rattles worse then it not opening properly, but the big issuse is the the vacuum pump (which of course is not under warranty) they said the sensor was broken but i would have to replace replace the hole vacuum pump of a cost of $700.00 plus dollars! I told them I was not getting any kind of codes on the dash about it so they told me it was not a big deal! The problem is the vacuum pump runs the breaking systems!!!! unknow of this my wife and daughter set off 4 days later to San diego. About 200 miles from our home on the I-5 freeway the breaks went out!! They took it in to Mini of San Diego and they replaced the pump, they even set a driver back to LA to pick it up so they could have it fixed the next day! Need-less to say it should have never left Bob Smith Mini like it was! Good thing my wife know how to drive and stop without breaks. And its a really good thing there wasn't an accident and nobody got hurt! I hope this gets back to Mini USA and Bob Smith mini! More