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Bob Smith Motors

Billings, MT

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24 Reviews

2244 Central Ave

Billings, MT

59102

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24 Reviews of Bob Smith Motors

March 21, 2016

explanation was right -on I've just been educated and by the explanations given I understand more about the process. Thanks for taking the time Jon Scott but I still want clos More

by heavyduty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scott
Mar 21, 2016 -

Bob Smith Motors responded

No problem at all Maurice, just bring the Mustang in and we can give you a no obligation value to us. Then you can make the decision to trade it in or not. Again, to get retail money you need to become the retailer. No dealership can give you retail money. We don't play games and offer you a lot for yours but hike up ours. The deal has to be good for both parties, for us we need enough in the deal to make a good business transaction, for you, you want to make sure that you are being treated fairly and honestly. We can do that. Your decision is then if the deal is good enough for you to make the trade. Regards Jon Scott Internet Director Bob Smith Motors

February 06, 2016

Best car buying experience EVER. We purchased a used Suburban from Bob Smith Motors in December 2015, the car deal was great and the dealership was super to work with. I'll be back f More

by thecowboyway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murphy
November 19, 2015

Joel contacted me immediately, very courteous and personable When I shop for a vehicle, I am very opinionated...about the car, and in particular the sales person who is helping me through the process. Since we More

by wyogal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hiles
September 27, 2015

Stan Larson I am very pleased with the excellent service I received from Stan Larson at Bob Smith Motors in Billings, MT. Stan assisted me in the financing of m More

by Young, Tina1968
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stan Larson, Kevin O'Malley
August 21, 2015

Great Experience I was looking for a rig to make softball and basketball trips more enjoyable with my daughter. More room for gear and people. Jon Scott helped me fi More

by Rick H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scott, Kevin O'Malley
Aug 21, 2015 -

Bob Smith Motors responded

Thanks Rick, We really appreciate you taking the time to write a great testimonial of your purchasing experience at Bob Smith Motors. Reviews are important to small businesses and we always strive to make buying a new vehicle an easy and enjoyable experience. We know you had many options around town and thank you for choosing us. Have a great season!!

August 06, 2015

VERY PLEASANT DOING BUSINESS WITH BOB SMITH MOTORS,& BOB M. No pressure from salesman. Bob Murphy. All staff was very pleasant and efficient. Very clean and organized facility. I was a little gun shy about shop More

by Lincoln MKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murphy, Kevin O'Malley
July 07, 2015

used purchase Called on a good used 4X4 Pickup. Bob Murphy was more than helpful with finding what I wanted. The vehicle was a good purchase. Thanks. More

by Bob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murphy, Kevin O'Malley
June 26, 2015

Excellent We usually cringe at the thought of car shopping/buying a car. However, Stan Larson at Bob Smith Motors changed our minds. We were impressed that St More

by CX5 Touring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Larson, Kevin O'Malley
June 20, 2015

GOOD DEALERSHIP GOOD PEOPLE TO WORK WITH GOOD PRODUCT GOOD SERVICE THAT IS ALL I NEED AND GOT THANK YOU TO YOU ALL I WILL SEE YOU AGAIN More

by hubys,gary86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murphy, Kevin O'Malley, Helen Hendrickson
Jun 22, 2015 -

Bob Smith Motors responded

Thank you for taking the time to write this great review of Bob Smith Motors Sales and service depts. We love to hear how your experience went at our Family dealership! Much appreciated!

May 22, 2015

service was a promised bob Smith has done what i have asked. thanks to the people that care. my friend tom stevens only takes his trucks. why else. would bring truck back. y More

by flip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace, Helen Hendrickson, Chris Ramberg, Mark Brockway