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Bob Smith Toyota

La Crescenta, CA

4.4
357 Reviews

3333 Foothill Blvd

La Crescenta, CA

91214

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357 Reviews of Bob Smith Toyota

February 03, 2023

I think this is the 7th car we have purchased from Bob Smith Toyota. You can't find a better dealership with such outstanding customer service anywhere. Haik is the guy to see when you want to buy a car a More

by claddagh3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haik
Feb 06, 2023 -

Bob Smith Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us and enjoyed the process! We are honored to be your go-to dealership for so many vehicles. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

January 31, 2023

Drove to Irvine to pick up the car I wanted. Delivered to me at the dealership the same night. More

by omahalady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Moratto
Feb 01, 2023 -

Bob Smith Toyota responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

January 30, 2023

I got a 2023 RAV4 in this delear,Very friendly people you feel at home no xx not like other dealerships, and the most important the price,there price is on msrp other dealer have there price 3k to 5k over th More

by Ricardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 01, 2023 -

Bob Smith Toyota responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

January 25, 2023

We had really great experience , felt like family when we walked in.Seamless process, went for a test drive, answered all my questions, and not once did I feel pressured. I’ll be back here and recommend to More

by Samira
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Estela Caudilo
Jan 26, 2023 -

Bob Smith Toyota responded

Samira, Thanks for leaving us such an amazing review! We're so glad to hear that you felt like you were a part of our family during your visit to our dealership. We always try to make our buying process a comfortable one for all of our customers and we're glad to hear that we succeeded. We'll be sure to let Estella know that she was very helpful during your visit. Please reach out should you have any questions and we'd be happy to help you! We look forward to seeing you again in the future!

October 29, 2022

Very informative sales staff who made the visit productive and pleasant. We looked at three cars. More

by Chuckterhune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami,
Oct 31, 2022 -

Bob Smith Toyota responded

Thanks so much for the kind words. Have a great day!

October 19, 2022

Excellent, period in everything. ..followup, courtesy, and information. Tom was patient and extremely helpful as was financial manager. A great experience! More

by For Bonnie Crockett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom sales) Mr. Rankin
Oct 20, 2022 -

Bob Smith Toyota responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

October 03, 2022

The sales department was honest, easy going and pleasant. My experience with the company was great compared to other dealerships. I would be more than happy to recommend to family and friends. Thank you for More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, John
Oct 05, 2022 -

Bob Smith Toyota responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

September 29, 2022

Excelent, no pressure my sales person Tom made ia all very easy.... thank you Tom!!! More

by Pops
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 30, 2022 -

Bob Smith Toyota responded

So glad you had a great experience! We'll be sure to let Tom know that he made the process easy and stress-free. Hope to see you again in the near future!

September 15, 2022

The buying experience was wonderful. Not only did I get a good deal, but was treated very well. Mike Smith was very helpful and showed a lot of care for me as a customer. More

by Fr Norm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Gary
Sep 16, 2022 -

Bob Smith Toyota responded

Thank you for the review. Hope you have an amazing day!

September 15, 2022

I was informed what services would be provided and why I needed them and the price for the services More

by Fr Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Sep 16, 2022 -

Bob Smith Toyota responded

We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!

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