Bob Steele Chevrolet

Upon arrival to the dealership my wife and I were greeted by David Seymour. We explained to David what we were looking for and our situation and he showed us around. After walking the lot for a while we di by David Seymour. We explained to David what we were looking for and our situation and he showed us around. After walking the lot for a while we didn't see anything that really grabbed our attention. My wife mentioned to David that she had seen a vehicle listed online and asked if we could see it. After David looked it up we found out that it was located at their Melbourne location but we decided to do the paperwork on it and then they would bring it to the Cocoa location. After a little bit of negotiations we could not reach an agreement on price so David mentioned another vehicle that was located at the Merritt Island store. He showed us the vehicle online and we liked it so they sent someone to go and pick it up. While they were getting the other vehicle they let us borrow a car to go and get a bite to eat. By the time we made it back to the dealership the car was ready for a test drive. The vehicle was exactly as they described so we made a deal. The whole team was very courteous, accommodating and professional. At no time did I feel pressured to purchase anything. It was a great car buying experience and I hope that the next time I need a car everything goes as smooth as it did this time. A+ for David Seymour and A+ for Bob Steele Chevrolet More

I began an inquiry online. Jaclyn was very helpful, respectful, courteous and just created a pleasant, seamless transaction for our Chevy Cruze. I made an agreement online that included our trade in. T respectful, courteous and just created a pleasant, seamless transaction for our Chevy Cruze. I made an agreement online that included our trade in. The dealership made a decision on the price and stuck with it based on the information I provided on our trade in. That is integrity.We arrived and were introduced to David who treated us with respect and courtesy. Overall, very smooth transaction, professional personnel, courteous and have their minds on business. I was happy to see that the staff were responsive and available with all of the information to give us the best service above and beyond what was expected. The Bob Steele team we dealt with were fantastic. More

Great dealership!! Sam was on point to answer my questions and address any concerns. Friendly staff and great atmosphere! They have my service for life. questions and address any concerns. Friendly staff and great atmosphere! They have my service for life. More

Overall a good experience. John was helpful and polite and not too pushy. Travis, the finance guy, was very easy going and informative. I am however, still waiting on a call to pick up my second key to and not too pushy. Travis, the finance guy, was very easy going and informative. I am however, still waiting on a call to pick up my second key to the truck. The only aspect of the whole experience I was disappointed with was when I got in the truck to drive home, it only had 1/4 of a tank of gas. Other than that, no complaints. More

I had a good experience with my car purchase. My transaction was quick and painless. Financing was fast and I was accepted with bad credit and no down payment. transaction was quick and painless. Financing was fast and I was accepted with bad credit and no down payment. More

Bryan was very professional at all times. We weren't pressured by Bryan to make a deal as if we were taking up his time. Bryan didn't want to get us inside to start talking until we had made some kind o pressured by Bryan to make a deal as if we were taking up his time. Bryan didn't want to get us inside to start talking until we had made some kind of choice. Bob Steele was our first stop. So we weren't ready to set down and deal. Bryan gave us his card and invited us back. The selection was good and we drove more then one model. Once we narrowed our choices down to two we started talking price,rebates,discounts,etc. We had our price in mind and Bryan took the time to work with us and achieve the best price we could agree to. Again I felt we were Bryan's concern. Not just another sale for him and Bob Steele. I would,and will recommend this dealer and salesperson to anyone asking about my deal and our experience in purchasing my pickup from them. More

Chris was an amazing representative of Bob Steele. From the first call I made to ask about the truck after finding it online, all the way through the handing of the keys. Working with Bob Steele was easy. the first call I made to ask about the truck after finding it online, all the way through the handing of the keys. Working with Bob Steele was easy. Thank you very much. More

I just want to say that John Doran our salesperson At Bob Steel Chevy made the whole experience of buying our first vehicle at Bob Steel a pleasent one. He was so friendly and made us fell well at ease. We n Steel Chevy made the whole experience of buying our first vehicle at Bob Steel a pleasent one. He was so friendly and made us fell well at ease. We never look forward to having to purchase a new vehicle- It is usually an all day ordeal of feeling pressured by the sales team. Not so at BoB Steel. I'd also like mention that I visited the Service Dept and Was taken care of by Ron Thompson and got my car the next day as promised. Great customer service all the way around with this car dealer. We will be back! P. Lebron More

good experience. Will deal with again.Thanks to Ariel for her follow up phone calls and friendly personality.We will recomend Bob Steele to others anytime. her follow up phone calls and friendly personality.We will recomend Bob Steele to others anytime. More

Following is a letter I sent to the General Manager, it sums up my experience and why I hope others will think twice before going here. My husband and I are fairly new to Cocoa and chose your location sim sums up my experience and why I hope others will think twice before going here. My husband and I are fairly new to Cocoa and chose your location simply based on proximity to our home, feeling it would make any future service needed easy. We found a 2013 Camaro that we wanted to purchase. I have purchased several new vehicles, recreational vehicles, and even a couple boats in the past, and had no idea what I was about to walk into with your company. I told our sales representative (Will) I did not like the haggling process and I would like a price that built in a profit for you, but was not paying for your remodel. If he would have indicated that your company always makes the purchaser haggle over the price I would not have returned the next day to make the purchase. Once we sat down to discuss the price, here came the high pressure sales and back and forth crap that was exactly what I did not want to do. Insisting on monthly payment amounts and wanting initials on everything. I did not even know if I wanted to use your financing, I could have used my own bank. I was simply trying to negotiate the price of the car. I should have walked out at this point, but for whatever reason I continued to play the game with your representatives. When we got to the trade in of my truck, I had done my research. I knew what a fair trade in value was and what it could be resold for. When Will could not get the deal done, he brought in some other guy who was very condescending and told me the research I had done was wrong and that at best they would be able to sell my truck for $12,500. Once again, should have walked away, you currently have that same truck you would “be lucky to sell for $12,500” listed at $15,988 (which is what my research had told me was the resale value), nice mark up from the $9,000.00 dollars you gave me, and by the way we paid full sticker price for the car so that is even more profit. Your salesmen certainly are good, but I find it disgusting that you take advantage of people to this degree. Once again, I had the option to walk away and understand that I should have done so, but I really didn’t think about just how bad we had been taken until after I was home. A day that should have been exciting and fun turned into us telling everyone we know never to buy from your company! As if this experience was not bad enough, I have more. Three days after purchasing the vehicle, I noticed a screw in the tire. (No doubt from your construction site) We called to see about getting it fixed and were told your service department can only sell us a new tire, “They don’t repair flats”. We took the car to a tire shop which happily repaired the tire for us, but needed to take it back to your service department for the nitrogen. Its 4:30pm, not another car in line, the service guy takes the car and is gone for over 30 minutes. Once he returns he gets out and hands me the keys. I look at my leather seats and there is oil all over them and the door rest. I ask him to clean it; he is gone for another 15 minutes. It took me 45 minutes to get air in ONE tire, and once again I left an unhappy customer. I feel taken advantage of and will advise anyone who ever tells me they are going to be buying a new car not to get it from your company. More