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Bob Tomes Ford

McKinney, TX

4.8
1,748 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
Contact Dealership

950 S Central Expressway

McKinney, TX

75070

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Showing 1,748 reviews

November 30, 2023

Awesome! ! Everyone, especially Connor was great!!! Will definitely recommend! Very friendly and easy process working with them! More

by michelletorrano
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 30, 2023 -

Bob Tomes Ford responded

michelletorrano, thank you for sharing praise regarding your experience with us in sales! We love hearing that Connor was able to provide you an excellent experience. Let us know when we may serve you additionally. Thanks again!

November 30, 2023

Excellent customer service! Shane in the service department was very helpful when I stopped by this week to ask a question. More

by LF
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 30, 2023 -

Bob Tomes Ford responded

LF, thank you for sharing 5-stars! We're happy to hear Shane provided excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 30, 2023

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by james w tolbert
Recommend Dealer
Yes
Employees Worked With
Geoff cannon
Dec 01, 2023 -

Bob Tomes Ford responded

James, thanks for sharing 5-star praise! We appreciate your positive feedback and look forward to serving you additionally next time. Take care!

November 30, 2023

Good X x x c x c c c x c c c x c. C c. More

by james w tolbert
Recommend Dealer
Yes
Employees Worked With
Cannon
Dec 01, 2023 -

Bob Tomes Ford responded

James, thanks for sharing 5-star praise! We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

November 30, 2023

Great overall experience! Dealer went above and beyond expectations! Happy with the new vehicle we purchased and plan to go back and buy a truck as well! More

by joshowens27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Reed
November 29, 2023

FANTASTIC! Excellent customer service. We ended up with a great vehicle. They are awesome Bonuses for all of them More

by lannerd1967
Recommend Dealer
Yes
Employees Worked With
Wade Baskin
Nov 29, 2023 -

Bob Tomes Ford responded

lannerd1967, thank you for sharing 5-star praise. We appreciate your endorsement regarding our excellent customer service. We love hearing you're happy with your new vehicle. See you next time. Thanks again!

November 29, 2023

They made the process of buying a truck and car easy and enjoyable at the ford dealership More

by BDT2375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Bob Tomes Ford responded

BDT2375, thank you for sharing 5-star praise and noting our team made the buying process easy and enjoyable. We appreciate your endorsement. See you next time. Thanks again!

November 29, 2023

Bridget was very helpfull and wanted to accommodate us with the best option available. Excellent customer service ?? More

by ZAHIDMARYAM
Recommend Dealer
Yes
Employees Worked With
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Campbell
Nov 30, 2023 -

Bob Tomes Ford responded

ZAHIDMARYAM, thank you for sharing 5-stars and noting your experience with Bridget! We appreciate your endorsement and we look forward to serving you additionally next time. Thanks again!

November 29, 2023

Excellent experience. Justin was polite, friendly and very responsive. He made a promise on Monday and delivered on Tuesday. The sale was very smooth and easy. He answered More

by Mike.l.shamp
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 30, 2023 -

Bob Tomes Ford responded

Mike.l.shamp, thank you for sharing 5-stars and noting your experience with Justin! We appreciate your endorsement of him being polite, friendly and responsive. We look forward to serving you additionally next time. Thanks again!

November 28, 2023

The salesman was upfront and did everything he said he could do. Didn't like the back and forth between the salesman and finance person would rather talk face to face and not pass messages through the sal More

by surgicalmind
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 29, 2023 -

Bob Tomes Ford responded

Surgicalmind, we are sorry to hear that your experience shopping with us did not go as anticipated and appreciate your constructive praise. Our senior leadership saw your review come in and would like to speak with you about your visit. Without your real name, we have no way of reaching out to discuss your visit and work to provide you a better experiences. We invite you to reach out directly to our New Car Director, Chase Prater at 214-544-5018 or cprater@bobtomesford.com. Chase has read your note and standing by to assist. Talk soon. Best wishes.

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