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Bob Tomes Ford

McKinney, TX

4.8
1,784 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
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950 S Central Expressway

McKinney, TX

75070

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Showing 1,784 reviews

August 13, 2023

Dalton was absolutely amazing. They worked with me and it was a relatively fast process. Gave me a fair trade-in value for my gold truck. Did I mention that Dalton was amazing!! More

by SMORRIS9
Recommend Dealer
Yes
Employees Worked With
Dalton
Aug 14, 2023 -

Bob Tomes Ford responded

SMORRIS9, thank you for sharing praise regarding your experience working with Dalton! We love hearing that he gave you a fair trade value and provided a 5-star experience. Let us know when we may serve you next. Thanks again!

August 12, 2023

Had a great experience. One issue was they had the price listed, but then after we get there and test drive, they already installed $2400 worth of extras that were of no va More

by davidusn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gorham
Aug 13, 2023 -

Bob Tomes Ford responded

davidusn, thank you for your kind words and mention of a great experience and mention of a great negotiation as well. We appreciate your endorsement and your business. Let us know when we may serve you additionally. Thanks again!

August 12, 2023

Very professional staff and extremely knowledgeable salespeople. Paperwork was ready quickly and everything was as promised. More

by SAPNA26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire staff was amazing!
Aug 13, 2023 -

Bob Tomes Ford responded

SAPNA26, thank you for sharing kind words regarding your experience with our knowledgeable and professional staff! We love hearing the paperwork was ready and everything went quickly. See you next time. Thanks again!

August 11, 2023

We came in on a Friday evening yet the salesperson did his best to provide service. Financing took a while but all was smooth. Be on the lookout for the addons you may or may not want. And be clear wit More

by thomasnewsome
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Bob Tomes Ford responded

Thomasnewsome, we apologize for the confusion in service regarding your pre-paid coverage for your synthetic oil changes and understand your frustrations. We passed your feedback along to our leadership and understand both Jerry Myers and Hunter Hasik reached out to discuss the issue and work to make it right. Both Jerry and Hunter noted we comped this oil change for you and added an additional free oil change to your account for when your coverage expires to make up for the trouble. We appreciate your business and your feedback and we look forward to serving you additionally on future visits. Take care!

August 11, 2023

I am 77 years old and a engineer in tool engineer am have 50 in my field , I have had plenty of work done at dealerships and the service manager Jeff French is the best one and most knowledgeable person I ha More

by Bill 1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David the mechanic
Aug 11, 2023 -

Bob Tomes Ford responded

Bill 1946, thank you for sharing 5-stars and noting an awesome service experience with Jeff French! We greatly appreciate your endorsement and pleased to hear he is one of the most knowledgeable people you've had the experience to work with in service. We greatly appreciate your endorsement of the visit and look forward to serving you additionally. See you next time. Thanks again!

Aug 11, 2023 -

Bill 1946 responded

I mean even word Jeff and David are great workers and know there jobs being around 77 years and being a plant manager and Vice President of a plant I always pay attention to detail and I know when someone like those 2 guys are great and care about their jobs. Tell them I said thank you again I told them a few times already. They should be doing the training for new people in there line of work, you can buy a car anywhere but the most important thing is the service and 90% of your customers know that Regards Bill Galvin Feel free to use my review anywhere you like

August 10, 2023

Salesman and Finance were great to work with. Not pushing,explained every question we had. More

by robbiestractorservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Nelson
Aug 10, 2023 -

Bob Tomes Ford responded

robbiestractorservice, thank you for sharing 5-stars! We're glad to hear our team is great to work with! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 08, 2023

Very easy process, we loved the selection and dealing with everyone! We will definitely return. More

by pet friendly
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Bob Tomes Ford responded

pet friendly, thank you for sharing 5-stars! We're glad to hear our team made the process easy! We appreciate your praise and look forward to serving you additionally in the future! Best wishes!

August 08, 2023

Love to work with Coach he is a great guy always there to help so polite very helpful respectful. More

by GRISELDAJOSI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coach
Aug 08, 2023 -

Bob Tomes Ford responded

GRISELDAJOSI, thank you for sharing 5-stars! We're happy to hear Coach is great to work with, helpful, polite and respectful! We appreciate your praise and look forward to serving you additionally in the future! Take care!

August 07, 2023

It was a great experience and my sales guy Wade Baskin went out of his way for me and was a great help to me with learning about my car. More

by SHELLYS2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Blessing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Baskin 5 star rating
Aug 07, 2023 -

Bob Tomes Ford responded

SHELLYS2006, thank you for sharing 5-stars! We're glad to hear Wade Baskin was very helpful! We appreciate your praise and look forward to serving you additionally in the future! Thanks again!

August 04, 2023

They were friendly and knowledgeable. They worked with me to get the truck I wanted. I was very happy. More

by 2DEVILS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 04, 2023 -

Bob Tomes Ford responded

2DEVILS, thank you for sharing 5-stars and noting our knowledgeable staff. We appreciate your feedback regarding our team getting you the truck you wanted! Thanks again!

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