Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Tomes Ford
McKinney, TX
1,775 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,775 reviews
July 15, 2023
Austin was my service advisor. He kept me up to date on my car and when I could pick my car up. Great customer service. I will definitely go back if need be and I will ask for A He kept me up to date on my car and when I could pick my car up. Great customer service. I will definitely go back if need be and I will ask for Austin. Awesome service advisor. Great service advisor. More
by Becky
Verified CustomerEmployees Worked With
Austin Service Advisor
July 15, 2023
Jordan was outstanding through the whole buying process and would recommend Bob Tomes Ford and Jordan if your searching for a vehicle purchase and would recommend Bob Tomes Ford and Jordan if your searching for a vehicle purchase More
by marpeg.construction
Employees Worked With
Jordan (Pre Owned)
July 14, 2023
Tanner Felton, Tyler Zienty and Tommy Reed. I call them the Tomes A-Team. Without them I don't know if we would have completed our purchase with Bob Tomes. We had an initial experience that was I call them the Tomes A-Team. Without them I don't know if we would have completed our purchase with Bob Tomes. We had an initial experience that was less than satisfactory, we were ready to walk out on our custom order. The A-Team promised they would take care of everything and they delivered! Tanner is my go-to guy, super pleasant and always willing to help. If you are looking to buy a vehicle, I encourage you to call and ask for Tanner. More
by Rldphotographytx
July 14, 2023
Dominic was absolutely awesome help. Very professional, very patient and stayed on task even when when we didn’t choose the first time. Very professional, very patient and stayed on task even when when we didn’t choose the first time. More
by hubcityk9
Employees Worked With
Dominic
July 14, 2023
Kyle Nelson deliver professionalism and sincere service as part of the experience. Thanks for the support and making my purchase easy and enjoyable. as part of the experience. Thanks for the support and making my purchase easy and enjoyable. More
by greggbiking
Employees Worked With
Kyle Nelson
July 14, 2023
We spent 3 hours at this dealer. The reason for the visit was to do a lease buy out. This process should not have taken this long. I'm not sure about the sales manager but seem very The reason for the visit was to do a lease buy out. This process should not have taken this long. I'm not sure about the sales manager but seem very corrupt and untrustworthy. He raised the price on the final purchase of the car. I showed the sales guy that's not what my lease agreement says. After that I had trouble trusting anything they would say. Since my credit was already ran there was no point in leaving and having it reran at a more honest dealer. I will most likely not be coming to this dealer. More
by joshua.navarro
Employees Worked With
Tyler
July 12, 2023
6th car purchased from here. Quick and easy. Jay was great. Finance team was quick. Came in for one car, wife wasn’t feeling it. Left with another. Quick and easy. Jay was great. Finance team was quick. Came in for one car, wife wasn’t feeling it. Left with another. More
by tdwalker0
Employees Worked With
Jerenshay Nobles
