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Bob Tomes Ford

McKinney, TX

4.8
1,770 Reviews
At Bob Tomes Ford in McKinney, just minutes from Dallas, Frisco, Prosper, and Plano, we hope to provide the best shopping experience for your next Ford car, pickup truck, or SUV. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We can't wait to meet you!
Contact Dealership

950 S Central Expressway

McKinney, TX

75070

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Showing 1,770 reviews

July 01, 2023

Good job, friendly and efficient. Travis did an excellent job explaining the truck features and being conscious of the time it took to get the deal done. All the people that I inter More

by art.barraza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Bob Tomes Ford responded

art.barraza, thanks for sharing 5-stars and noting a good job that was friendly and efficient! We appreciate your praise regarding working with Tanner and look forward to serving you again next time. Thanks again!

July 01, 2023

Tanner was a pleasure to work with. Everyone at the dealership made it a smooth process. More

by DAVEULLRICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Bob Tomes Ford responded

DAVEULLRICK, thanks for sharing 5-stars! We appreciate your praise regarding working with Tanner and look forward to serving you again next time. Thanks again!

July 01, 2023

Travis was a great salesperson to work with. He was helpful, and listened to what I was wanting in a truck. He did not try to sell me something I wasn’t looking for. More

by ANDREW.WEYRENS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Bob Tomes Ford responded

ANDREW.WEYRENS, thank you for sharing praise regarding working with Travis! We appreciate your praise and pleased to hear that everything went smoothly. congrats on the new car. Thanks for shopping with us. See you next time! Take care.

June 30, 2023

Communicatio was inadequate to include minimal vehicle knowlege and ordering the wrong transmission and interior color on the final invoice. More

by WKBERRYF16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Blessing
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delwin Phillips
Jul 01, 2023 -

Bob Tomes Ford responded

WKBERRYF16, we are sorry to hear that your are upset by the final result of your Bronco delivery. We understood at the time of delivery that you and your husband were pleased with the vehicle and the whole transaction. We apologize that you feel the options were not what you wanted as we feel we documented and processed each change request to the best of our abilities throughout the duration of time from your original order to delivery. If you would like to discuss your frustrations, you may reach Greg Blessing directly at gblessing@bobtomesford.com. We hope despite any shortcomings, you all are still enjoying the Bronco. Best wishes!

June 30, 2023

Terrific experience from start to finish. Sales team was amazing and the financing super simple. More

by gresham02
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bridget Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Bob Tomes Ford responded

gresham02, thank you for sharing praise regarding your terrific experience with Bridget! We love hearing the sales team and the finance teams were great to work with. Let us know when we may serve you additionally. Thanks again!

June 30, 2023

Had a great experience buying my Ford Edge. Everyone made the process so easy and stress free. More

by jennyp
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Delwyn Phillips.
Jun 30, 2023 -

Bob Tomes Ford responded

jennyp, thank you for sharing praise regarding your experience purchasing your Ford Edge! We're pleased to hear that everyone made the process easy and stress free. Let us know when we may serve you additionally. Thanks again!

June 30, 2023

I had an outstanding experience with Tanner at the Ford dealership. He exceeded all expectations by going above and beyond to assist us. Thanks to Tanner's exceptional dedication, the entire vehicle-buying More

by MONIZAMUNAWAR
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Bob Tomes Ford responded

MONIZAMUNAWAR, thank you for sharing 5-stars! We're glad to hear Tanner provided an outstanding experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 30, 2023

had an outstanding experience with Tanner at the Ford dealership. He exceeded all expectations by going above and beyond to assist us. Thanks to Tanner's exceptional dedication, the entire vehicle-buying More

by MONIZAMUNAWAR
Recommend Dealer
Yes
Employees Worked With
Tanner Felton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Bob Tomes Ford responded

MONIZAMUNAWAR, thank you for sharing 5-stars! We're glad to hear Tanner provided an outstanding experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 30, 2023

We've bought many vehicles from Bob Tomes Ford over the years. Both company trucks and personal vehicles. They are always a pleasure to do business with. We've always worked with Coach. This time we al More

by CINDY35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coach, Michael Moreno
Jun 30, 2023 -

Bob Tomes Ford responded

CINDY35, thank you for sharing 5-stars! We're happy to hear Coach and Michael Moreno are great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 30, 2023

Pretty good but not perfect Blah blah blah blah blah blah blah blah blah blah More

by SCOBERN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Nguyen Pedro finance guy
Jul 01, 2023 -

Bob Tomes Ford responded

SCOBERN, we appreciate you feedback and would love to hear from you additionally if you have insights on how we may better serve you on future visits. You may always reach our Sales Manager, Daniel Benitez directly at dbenitez@tomesautogroup.com or 214.544.5043. We hope you are enjoying your new vehicle. Take care!

Jul 01, 2023 -

SCOBERN responded

We ordered our Mach E in August 2022. It rolled off the assembly line April 13 2023. We took delivery June 14 (almost 10 months). We got updates from Ford Motor Co about the build. The time period from build to delivery there was no communication. We had 6 (six) delivery date changes which was frustrating because we had to plan for a lease return and the date kept changing. Our financing was frustrating because 1) it took so long to actually receive the car the interest rate kept going up. 2) Our finance guy Pedro had checked several different lenders for the best interest rate. We questioned whether another lender such as a credit union might have better rates. Pedro says everyone was about the same rates with our credit score low 800’s. Since this was after normal hours we accepted his high 8% rate and asked about refinancing later. The next morning we called EECU and found a rate that is 2.5 points less than Pedro’s. So now we are going through a refinance hassle and haven’t even made e payment yet.

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